Buttons - Create User Prompts

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Felicitas Scheller

• 30 April 2024 23:42
• Edited

Hi there, 

When students who already have a global aXcelerate account click on our invitation link, they often miss the option "Already have an account?". One of our students showed me their screen and it's easy to overlook - being a little text underneath all the buttons. I think it should be a button of the same size. Maybe even "Already have an account with another training organisation? Click here". 

Thanks :)

 

3

• Official comment

  

  Mark Gilmore

  • 08 May 2024 06:15

  Hi Everyone

  Thank you for your comments and feedback. 

  Just wanted to pop in and let you know you've been heard - I'll close this request and ask that you continue discussion on Stuart's other thread he posted recently - that way we can keep all discussions consolidated.

  https://support.axcelerate.com.au/hc/en-gb/community/posts/9599590571663-Global-login-learner-portal-interface-improvements-Students-with-multiple-providers

  I'll post an update on that thread shortly.

  Kind Regards
  Mark

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  Stuart Johnston

  • 30 April 2024 23:39

  Hi Felicitas,

  Great idea and I agree!

  Also, if you haven't already - please vote up my similar idea, here: Global login/learner portal interface improvements: Students with multiple providers – aXcelerate Support

  Cheers

  Stu

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  Belinda Kemp

  • 30 April 2024 23:40

  Yes I agree this should be more obvious. We have a lot of students who already have accounts and they always have to be prompted to click on the link at the bottom. 

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  Melinda Santer

  • 01 May 2024 21:57

  I agree - great idea

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  Ange Harragon

  • 08 May 2024 02:09

  Yes please we have issues and it takes up time to sort out at beginning of class. 

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