Confidentiality of student notes

Follow

Louise Edwards

• 02 December 2021 05:24

I know this has been raised before (2 years ago) but nothin seems to have been done to address thiss matter.

There are many instances where confidential student information needs to be stored.

If we cannot limit access and it is simply in someone's email it often gets lost and the student support (a requirement of CRICOS) is not able to be provided as required as those who need to know do not.

This really is required in the system

13

• 

  Samuel Bunko

  • 17 October 2022 07:44

  Bumping this post -
  
  Being that the current notes system has been developed with student notes in mind, it is disappointing we don't have the functionality to limit note types the same way that we can limit saved reports.

  It would be fantastic if we could limit specific note types to roles within our instance so that we can control what users see under a students profile.

  6

  Comment actions Permalink
• 

  Amber Davies

  • 17 October 2022 22:03

  Hello, 

  We also fully support this post - we currently have a Google Sheet 'Confidential Notes register' limited to certain staff members to view, as we cannot put these in aXcelerate. We then right a note ie 'Confidential Discussions / Note listed on external Register - seek approval from an Executive Member for further information.' .

  It would be great to remove any additional manual steps and limit visibility by 'Note Type' for certain User Levels. OR When adding a Note, you could select 'Private Note' and then it's an option in several User Permission Levels to select / not select this and either add/view/edit/update etc like many other functions in aXcelerate. 

  Thanks

  Amber

  5

  Comment actions Permalink
• 

  Gayle Brimble

  • 17 October 2022 22:31

  Everyone, students and staff have the right to privacy. There are many situations, particularly around medical, where students have disclosed information only on the basis that senior management is to be aware and do not want (or is relevant for) general staff to have access to this information. There are multiple reasons why aXcelerate has permission levels for its users so it makes sense that notes (official records of a student) also have the same ability to restrict certain information in a student record to all users. 

  Currently Staff are required to remember to complete documentation in a completely different system, or for fear of disclosing something they shouldn't in the wrong place the information simply gets lost / not passed on over time.  It defeats the purpose of having the one "go to" system for everything to do with the student.  

  4

  Comment actions Permalink
• 

  Nouri Groom

  • 17 October 2022 22:44

  I look forward to seeing how this request progresses. There are numerous cases where we have had to store confidential notes in a separate system due to the sensitivity of the content, ideally, this would be embedded within the SMS as a one-stop shop.

  3

  Comment actions Permalink
• 

  Human Resources (AIF)

  • 18 October 2022 00:21

  This is a great suggestion that we would get a lot of value out of. Simply just being able to stay within one system is a huge benefit, alongside meeting privacy legislation and standards we owe to our Students.

  4

  Comment actions Permalink
• 

  Marie Bellinger

  • 01 November 2022 09:24

  Please!

  1

  Comment actions Permalink
• 

  Emalie Reardon

  • 06 December 2022 03:22

  This would be a great feature to be able to utilise! We have had a recent scenario and this could be handy - any updates?

  1

  Comment actions Permalink
• 

  Joanne Wilson

  • 06 December 2022 03:22

  We have had to create a spreadsheet to add confidential notes, this would be a great to have 

  1

  Comment actions Permalink
• 

  Samuel Bunko

  • 09 March 2023 02:19

  Bumping this again - This is a feature that is required, especially being that student situations have got exceptionally worse after the Covid Period - being able to store confidential notes only available to specific users or user roles would be fantastic.

  0

  Comment actions Permalink
• 

  Samuel Bunko

  • 17 July 2023 06:56

  Bumping this again. This feature should be part of aXcelerate already - Even if we could just limit specific contact note types to specific user roles like we can do with saved reports, this feature would be incredibly beneficial to all users.

  1

  Comment actions Permalink
• 

  Stacey Dekker

  • 15 August 2023 08:19

  Agreed. Please get this operational asap 

   

  0

  Comment actions Permalink

Please sign in to leave a comment.