Learner Portal

Follow

Amalia Portelli

• 21 July 2019 21:50

Hi

The portal allows for student to change their email and contact number. 

It would be great that AXcelerate can alert student support staff when this has occurred by a student. (So they can approve changes)

Should this not occur the data potentially can create problems for reporting requirements to PRISMs, NCVER and against RTO - when RTO creates email addresses for students that are unique as students to that RTO.

This alert can also be used for incoming messages that the student is sending to trainers and student support staff re: Assessments, attendance , request for special leave from campus.

We are a CRICOS registered RTO and the integrity of the student data has a nock on effect against requirements of Department of of Housing.

 

Thank you in advance for your support.

9

• 

  Gayle Brimble

  • 25 July 2019 07:18

  I agree we have locked this function in the Learner Portal for that exact reason. 

  0

  Comment actions Permalink
• 

  Amalia Portelli

  • 25 July 2019 21:18

  Good morning Gayle

   

  Thank you for you comment

  I was told you could not disable this feature,

  Thanks again

  Amalia

   

  0

  Comment actions Permalink
• 

  Gayle Brimble

  • 26 July 2019 00:11

  Amalia, I stand corrected.   I have just checked our Learner Portal and yes they can edit their mobile & email address.   We had selected NO to allow Edit Personal, so I will also need to follow-up as to why this is still possible :)

   

  0

  Comment actions Permalink

Please sign in to leave a comment.