LE/ES Surveys - Quality Indicator Reporting

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4 comments

  • Official comment
    Belinda Muir

    Hi Cassandra,

    You can contact the support team and ask them to switch off the new results page and instead enable Legacy LE/ES Reporting.

    The change was made because ASQA no longer requires a complex text file export for this data. Instead, they have a summary document called the Quality Indicator annual summary report, that is required to be filled out by providers. This document is available from the ASQA website and asks a series of questions regarding feedback rates and improvement actions.

    To better provide response rate data, aXcelerate will now record when a survey link has been issued (emailed) to a contact for each calendar year.

     

     

     

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  • Cassandra Curtis

    Thank you Belinda,

    I did contact the aXcelerate team and they very kindly switched on the Legacy LE/ES reporting - thank you!

    I understand the changes with ASQA and am not looking to access the complex data structure file but simply the Registering Body Report.

    This report provided us with response rate calculations which we need to transpose to the new Quality Indicator Annual Summary Report, a calculation that we we would need to do manually now without the Registering Body Report available to use.

    The report also gave us an average calculation across the contexts surveys, which we use to monitor our progress each year. This also gives us an indication where to dig deeper in terms of identifying areas for continuous improvement.

    Without the Registering Body Report available to us, my understanding is that we we would need to look at each survey individually in order to calculate this type of information? OR is there another way to source this from aXcelerate?

    Warm regards,

    Cassandra

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  • Susan Knoll

    I completely agree with Cassandra, but i have only just come across this now, and was able to still produce a report last year. 

    The current graphs for each question, do not allow any compiling or exporting of data, to calculate any averages, for the ability to easliy compare with previous years. 

    Bring back the previous format please!!!

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  • Kim O'Halloran

    We are in application stage of becoming an RTO and the information Cassandra has provided above is great. I will be looking at what aXcelerate have to offer in regard to the report above to date.

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