December 16th 2020
Featured
Ending Support for Internet Explorer - aXcelerate has ended support for Internet Explorer. A disclaimer will now appear for Internet Explorer users on the login page warning them that their browser is no longer supported. For more information on this topic please refer to our help article.
Bulk Update Assessment Details Improvements - We have further enhanced the Bulk Update Assessment Details feature to now allow enrolling into, cancelling, and resulting assessment activities. This feature is available under the bulk actions of the Class Update page.
Improvements
AX-11552 - A new graph has been added to the Online Assessment Marking Overview page, that reflects the percentages of success and failure against each of the questions/items that make up the test.
AX-11492 - Users are now able to upload an image to be used as the thumbnail image for an assessment directly in the assessment authoring interface instead of providing a URL.
AX-10893 - A test connection button has been added for the SqID payment gateway integration.
AX-11179 - Users with a domain will only be able to see non-global announcements that are linked to instances within their domain. When linking courses to an announcement, users with a domain will only be able to select instances linked to their domain. The Global setting will also be unavailable for users with a domain to enable.
AX-11440 - We have increased the learner portal session timeout to 24 hours for student users. This change will not apply to admin users using the learner portal.
AX-11576 - The limit on matching pairs in Matching Lists assessment questions has been increased to 12 from 6.
AX-11508 - For clients using Contact Domains, a user under a domain with the student user management permission will now only be able to access user records for students under their domain. The user record will be restricted by the contact domain and not the domain of the user record.
Bug Fixes
AX-11310 - An issue has been resolved where some widgets are not visible on the dashboard when a user role has more than 6 default widgets.
AX-9969 - An issue has been resolved where Learner Resource Links were redirecting to Learner Portal without access to the resource.
AX-11539 - An issue has been resolved where learners could enter more text than the limit for certain question types when undertaking assessments.
AX-11213 - An issue has been resolved where the 'Suppress All Notifications' setting was not being applied in the Agent Portal.
AX-11396 - An issue has been resolved where the Invoice details were not displaying correctly when the invoice number was relatively long.
AX-11402 - An issue has been resolved that prevented the “Return to Admin” option from being displayed when launching into the learner portal from the admin area.
AX-11487 - An issue has been resolved where custom date/number fields in reports would be sorted in the incorrect order.
AX-11565 - An issue has been resolved where users in the Learner Portal were prevented from uploading macro-enabled Microsoft Office files (.docm, .dotm).
December 2nd 2020
Featured
Enrolment Documents - The system now allows Enrolment Documents to be created at the point of generating a template, issuing a certificate, or be uploaded manually, which are stored against the contact’s portfolio. Please refer to our Class Enrolments help article for further information.
Learner Portal Background Image - A background image can now be set in the Learner Portal from the Learner Portal tab of your system settings. Similar to the Learner Portal logo, a different image can be used for light and dark mode. You can also adjust the opacity of the background container of the learner portal to help make the portal be more compatible with your chosen images.
Improvements
AX-10865 - When a workshop booking is moved, the organisation at the time of booking will now also be updated. The style of the ‘current organisation' displayed (if it differs to the organisation at time of booking) has also been changed from a tooltip to a field shown below the organisation at the time of booking. If a workshop booking has been moved and the organisation at time of booking has changed since the original booking, the original organisation will be listed in the moved status of the Student Status Log.
AX-11286 - The format of the email that CC’d emails receive has been updated. The list of recipients will now be displayed above the template content.
AX-11334 - Some actions available on the class and unit enrolment page have been hidden for users who do not have the appropriate permissions to perform the action. This is to prevent users from encountering 'permission denied' pages when attempting to perform actions.
AX-11386 - We have made a core and seamless change in our file uploader, to improve upload performance and stability to our admin users. Namely, uploads will now post directly to amazon S3 in many areas of the system.
AX-11393 - The navigation menu for the Online Assessments interface has been updated. Each icon now has a label displayed beneath it and there is an additional option for the aXcelerate Assistant to be opened.
AX-11419 - The terminology for unsatisfactory assessment attempts in the Learner Portal has been updated from Failed to Unsatisfactory.
AX-11467 - ‘Organisation ID’ has been added as a display field option for organisation details reports.
AX-11469 - ‘Organisation ID’ has been added as a filter and display field for ‘contact details’ reports
AX-11495 - Fixed an issue where the TCSI units of study tab were not correctly paging the result. We have also updated the linking code for TCSI students so that if a USI or CHESSN is recorded in TCSI, the records will fail to link only if a different identifier is recorded in aXcelerate. If no CHESSN or verified USI is recorded in aXcelerate, the system will save these identifiers as they come from TCSI.
AX-11510 - New parameters: 'sendAdminNotification' and 'blockAdminNotification' have been added to the course/enrol and course/enrolMultiple API endpoints to allow the training administrator notification to be sent/blocked if suppressNotifications is true. Existing behaviour without these new parameters is unchanged.
AX-11410 - We have improved the field validation of the Payment Amount field for contract schedules.
Bug Fixes
AX-11341 - An issue has been resolved where multi-line invoice descriptions would have their last line overflow in the invoicing editor.
AX-11157 - An issue has been resolved where an organisation can be set as its own parent organisation.
AX-11213 - The suppress notifications setting is now supported in the agent portal enrolment configuration.
AX-11396 - An issue has been resolved where the details of an invoice were not displaying correctly when the invoice number is relatively long.
AX-11403 - An issue has been resolved where manually linking an invoice to a public workshop booking does not add a display link to “Participant Status Log” page and “Workshop page Participant List”.
AX-11411 - An issue has been resolved where the border of a certificate template was not correctly aligned in the certificate template builder.
AX-11414 - An issue has been resolved where the pdf view in templates ignores any number following a backslash.
AX-11459 - An issue has been resolved where the SCORM redirect on exit URL was not working correctly in a few select circumstances.
AX-11512 - The new public enrolment modal now allows for searching on just a student’s surname to replicate the functionality of the previous modal.
November 18th 2020
Featured
New Public Workshop Enrolment Modal - When selecting contacts to enrol on a public workshop, users will now be presented with a new interface that allows you to select multiple contacts for enrolment as well as create and update contact records.
Improved Assessment Content File Upload - All Online Assessment HTML editors now support uploading images directly to the image library, rather than needing to add the image via a link
Improvements
AX-11335 - All contact search/select widgets in the system have been updated to support searching by contactID.
AX-11355 - The Ezypay Payment page has been updated to better support mobile responsiveness.
AX-11175 - The contact domains feature now supports multiple domains per-contact. The following changes to aXcelerate have occurred as a result of this update:
- When enrolled into a course instance (accredited or non-accredited), contacts will now inherit the domain of the course instance to ensure course admins under a specific domain can access these contact records. This will not override any existing domains assigned to the contact.
- Trainers will no longer inherit their domain from the contact record. Instead, only a domain from an attached user will be used.
- When using the Contact Categories report with contact domains, the totals sum of all values for a given category will no longer reflect the real number of contacts in that category due to the ability to assign multiple domains to a single contact.
- The Account Active Learners report will now prioritise the domain of the instance over the domain of the contact. In cases where an instance does not have a domain and the contact is assigned to multiple domains, one row will be returned for each of those domains. This will not affect billing for your account.
- When confirming an accredited or E-Learning enrolment via the enrolment requests feature, any resulting invoice line items will now be assigned the domain of the user instead of the contact's domain, since a contact may be assigned to multiple domains.
- When using the domain filter, AVETMISS report results will now only take into account the domain of the accredited class rather than domains of individual contacts.
- When merging contacts, domains can be selected before proceeding with the merge operation.
AX-10522 - Previously, when enrolling into a class, the system previously would fall back to today's date for unit start and end dates, if no other dates could be determined. Now, the system will use the student commencement or enrolment dates if they are defined, before falling back to today's date. This change will mostly only affect enrolments via the API and is related to the development of our Learning Plans feature coming soon.
AX-11344 - Improvements have been made to the Standard Assessment submission process in the Learner Portal.
AX-11362 - The timeout period for templates sent with large attachments has been increased to 60 seconds.
Bug Fixes
AX-11131 - An issue has been resolved where adding a default assessor against a task would update the passing percentage against that task.
AX-11308 - An issue has been resolved where IE11 users would not be able to see the 'create assessment' button on large screens and where IE11 users would have correct/incorrect icons partially cut off when viewing their marks
AX-11311 - An issue has been resolved where some icons would not appear on Internet Explorer.
AX-11415 - The Venue contact search will now be filtered by contact domain if the system setting is enabled and the user has a domain.
AX-11369 - An issue has been resolved where some class-related template fields would not be usable in a class with only tentative enrolments.
AX-11371 - An issue has been resolved where users are able to submit a file upload assessment without uploading a file or when the uploaded file is deleted or removed.
AX-11379 - Contact portfolio permissions have been applied to the CRICOS Related Details section of the contact view page.
AX-11397 - An issue has been resolved where certain settings pages were failing to update if the Alternate Training Org ID was not numeric.
AX-11400 - A minor issue has been resolved where a javaScript error was being thrown when clicking View All eCAF progressions on a student's VSL status page.
AX-11404 - Updating a custom field in a course will now update the course instance and it will be reflected in the lastUpdated field for course instances
AX-11406 - An issue has been resolved where assessment items with manually overridden scores would revert to their original, auto-marked score when Build on Attempts was enabled.
AX-11425 - An issue has been resolved where students could submit responses consisting of only spaces to Short Answer questions.
AX-11427 - Running a report with the API now no longer attempts to convert some fields to date format when "date" is in the field name but the field is not a date type. E.g. "Attendance Percentage To Date" is numeric (%)
AX-11428 - An issue has been resolved in the trainer competency report when filtering on trainers and using the 'Excluding' operator.
AX-11429 - A minor discrepancy between the 'Reportable Funded Hours' field and the reports AVETMISS value has been resolved when using schedule hours against a class subject.
November 4th 2020
Improvements
AX-11092 - Archiving has been added for confirmation emails sent via contact enrolments through our API and online enrolment feature. Emails archived in this way can be accessed from the enrolment confirmation contact note saved against the contact.
AX-11097 - A new setting has been added for Online Assessment Types: 'Marker Signature Required'. This setting requires markers to provide a signature when finalising their marking of an individual assessment attempt. After finalising a mark for an Online Assessment Attempt, an Assessment Summary page now becomes available. The Assessment Summary shows information about a student's attempt and their enrolment in an assessment including the Marker's signature.
AX-11233 - An attempt time limit can now be set against the assessment task which overrides the time limit set against the assessment type.
AX-11283 - The workshops waitlist report can now be grouped and charted by the 'Location' and 'Region' fields.
AX-11012 - The tooltip for enrolling contacts in a workshop from the contact profile has been updated.
AX-11319 - Changed terminology for WARAPT traineeships/apprenticeships to use WAAMS numbers over the deprecated TRS numbers
AX-11343 - The /courses and course/detail API endpoints have been updated return course duration and 'Cost' has been added to the /courses endpoint. Two additional options have also been added for Workshop Type duration: 'weeks' and 'months'.
AX-11367 - The Workshop Bookings - Warehoused report now has some additional filters for Remaining Places and Close Days. It also has the related in-house invoice number as a display field.
Bug Fixes
AX-11320 - A formatting issue has been fixed when exporting a CSV file from the Agent Commissions feature.
AX-11199 - Users will now be unable to view follow-up tasks for other contacts from their contact profile if they do not have permission to view Everyone's Follow-ups.
AX-11166 - An issue has been fixed where dropdowns would sometimes automatically close on ios devices
AX-11168 - An issue has been fixed where units of competency were not scaling correctly in the learner portal on devices with a width of 333px or smaller.
AX-11169 - The Client Contact of an accredited In-House Workshop is now synced with the Client Contact of a linked Class.
AX-11223 - An issue has been fixed where a scrollbar appears in the Assessment list when the author's name is extremely long.
AX-11232 - A font size inconsistency has been fixed in the assessment preview mode.
AX-11277 - Some deprecated buttons have been removed from the calendar day-view.
AX-11294 - An issue has been fixed where uploaded files were vertically stretching in IE11 on the Assessment Portal.
AX-11308 - An issue has been fixed where IE11 users would have correct/incorrect icons partially cut off when viewing their marks for Assessments.
AX-11309 - An issue has been fixed where the bottom item of the assessments menu in the new Learner Portal will not be displayed on mobile devices if the assessment has a lot of items.
AX-11336 - An issue has been fixed where only the first in-progress student is successfully enrolled at the time of linking E-Learning to an existing class.
AX-11351 - An issue has been fixed where loading unlinked TCSI units of student records would load with javaScript alert errors.
AX-11364 -More improvements to the Hubspot integration with regards to deals and user tasks. Tasks creation is more robust and the opportunity status mapping will be correctly applied on updates.
AX-11365 - An issue has been fixed that affected some turbo clients in staging where status change events were causing enrolments to error.
AX-11366 - An issue has been fixed with duplicated student activities in a workshop with the same complex date.
October 21st 2020
Improvements
AX-10586 - When enrolling students into classes and workshops, attached and linked E-Learning and assessment enrolments will now only include active activities by default.
AX-10989 - This update is important for clients using Multiple Enrolment templates. These templates will now support enrolment fields outside the multiple enrolments block. These fields will be populated with information from the first enrolment. Although this change should not affect existing templates, all clients are encouraged to check their templates either in staging or upon release to ensure everything still populates as expected.
AX-11132 - The margin on paragraphs displayed in Assessments launched in the new Learner Portal have been adjusted slightly.
AX-11226 - Various changes have been made to Assessment Authoring to prevent the loss of unsaved work. In addition to warning prompts when navigating away from the page, questions now save automatically after being created, duplicated or updated. Other actions - like reordering the assessment or deleting questions - will still require the use of the main save button.
AX-11093 - We have updated our TCSI integration to support the COVID-19 $0 loan fee exemption for unit of study enrolments where the census date falls between April 1 and September 30, 2020. In line with government guidance and requirements, this change will only affect the report to TCSI via their API. Templates, the aXcelerate interface and HEPCAT reports will continue to report the standard 20% loan fee.
AX-11071 - The load time of the Qualification Stages to Review dashboard widget has been improved.
Bug Fixes
AX-11110 - An issue has been fixed where the Learner Portal Dashboard was being shifted when opening the Feedback modal.
AX-11146 - A UI issue with dropdown options in the Edit Assessment Instance Schedule modal has been fixed.
AX-11223 - An issue has been fixed where the Assessments in the Assessment Management area list don't have a horizontal scroll bar when the author name is too long.
AX-11231 - An issue has been fixed where an error was encountered when using the full qualification export in safari.
AX-11285 - An issue has been fixed where the certificate builder was adding text formatting incorrectly.
AX-11288 - An issue has been fixed where duplicating a class or accredited workshop with an archived assessment attached would cause an error. Archived assessments will not be duplicated with the class.
AX-11292 - An issue has been fixed where the character limit of a Multi Short Answer question could be exceeded by users on an Android device.
October 7th 2020
Featured
QR Code certificate validation (Ideas Forum)
QR codes can now be added to certificate templates within the certificate template builder. This will allow people to scan the QR code and view the details of the certificate and recipient to assist with the validation of the credentials. You can also go to a public page where you can input a student's surname and certificate number to validate credentials without a QR code. You can refer to our Certificate Template Builder help article for further information.Improvements
AX-11209 (Ideas Forum) - Apostrophes will now be excluded from the username that gets automatically assigned to contacts with an Apostrophe in their name.
AX-10933 - We have made some improvements for the RAPT report. WA clients can now filter on multiple contracts in one report and they can choose whether to include or exclude the selected contracts.
AX-11127 - The activity launch button has been optimised for mobile on the Learning and Assessment page in the new Learner Portal.
AX-11182 - The Manage Trainer Competencies button has been removed from the Add Workshop page for users without the Trainer Management permission.
AX-11202 - A 'Single Line' setting has been added to the Multi Short Answer question type, which decreases the size of the answer input to a single row.
AX-11210 - The Timetabling features are now enabled for all accounts and will be enabled by default in any newly generated aXcelerate accounts.
AX-11211 - A link to our Release Notes has been added to the Help menu dropdown in the primary aXcelerate menu.
AX-11234 - The Virtual Classroom access code field has been added to the workshop creation page.
AX-11237 - Student declarations are now supported with Online Assessments where task items are not visible to the student.
AX-11239 - Resources are now ordered alphabetically when listed in the new Learner Portal.
AX-10696 - The logic for for changing password in new Learner Portal has been improved, and will now not require students to input their Username.
AX-10586 - When enrolling students into classes and workshops, attached and linked E-Learning and assessment enrolments will now only include active activities by default.
Bug Fixes
AX-11063 - An issue has been fixed where the Units list was cut-off in the new Learner Portal.
AX-11087 - An issue has been fixed that was causing delivery mode order to be reset on the Student Subject Summary page.
AX-11115 - An issue has been fixed where Users were able to create draft credit notes without the Finance Add Permission.
AX-11136 - An issue has been fixed where Learners were able to change (but not submit) a single choice question answer after the assessment had been submitted in the new Learner Portal.
AX-11146 -An issue has been fixed where the dropdown text for the options in the Edit Assessment Instance Schedule was cut-off.
AX-11195 - The Workshop Log entry made by creating and updating a Virtual Classroom has been updated.
AX-11227 - An issue has been fixed where organisations set as filters for saved reports where not being correctly populated in the workflow automated step UI. This was only a UI issue. The reports were still running correctly.
AX-11261 - An issue has been fixed where enrolments with an award date that had not been issued with an award document would not display a quick actions icon and have a partially hidden award icon in the class matrix.
September 23rd 2020
Improvements
AX-10845 - A time limit can now be set against Online Quiz (QTI) online assessments. This feature prevents students from adding any additional responses after the time limit has elapsed. The time limit is currently set against the assessment type and a task has been scheduled to be able to override the time limit at the assessment level in a future release.
AX-10905 - A new Learner Portal setting has been added that disables the Dashboard. If disabled, Learners will be directed to one of their enrolments instead of the Dashboard, prioritising current classes.
AX-11050 - (Ideas Forum) Bulk-set outcomes pages will now indicate if you have selected to complete a unit and the requisite units are not either completed or already selected. This will assist in preventing administrators from marking units complete before requisite units are complete.
AX-11079 - Additional fields have been added to the workshop reports for Workshop Groups: Workshop Group ID, Workshop Group Name, Workshop Group Simultaneous Delivery, Part of Workshop Group (filter only)
AX-11081 - When sending mail through the system, the domain whitelisting check to determine the email from address has been set to not be case-sensitive.
AX-11088 - The new Online Assessment Item types and Virtual Classrooms have been enabled for clients using the new Learner Portal. The new Item types also require Online Assessments to be enabled. For more information on these features refer to the appropriate help articles or the notes from the previous release.
Bug Fixes
AX-11225 - An issue has been resolved where users experienced an issue identifying timetable clashes with the timetabling feature.
AX-10927 - An issue has been resolved where names were not in sync between aXcelerate and Assessment Engine.
AX-11039 - An error that prevented units with numeric unit codes from being mapped against assessments in a workshop type has been fixed.
AX-11077 -The certificate issued flag for RAPT reports will now take the class type (Full qual or SOA) into account when only an award issue date is recorded against an enrolment record.
AX-11128 - An issue has been resolved where polling results for a single Canvas enrolment was failing.
AX-11135 - An issue has been resolved where users cannot update Contract at Unit level when the contract contains an invalid character.
AX-11138 - Credit transfer outcomes for WA (code 9) will now be correctly excluded from certificates when the 'Record of Results' checkbox is selected.
AX-11149 - An issue has been resolved in the Assessment Mapping area where users would encounter an error when dragging while drilled into mapping.
AX-11167 - An issue has been resolved where the character remaining counter on HTML custom fields would not update.
AX-11180 - Rooms configuration has been improved to better reflect domains. Domain users can still see and use global rooms but are unable to update or delete them. Domain users can no longer view or use rooms from another domain.
AX-11120 - An issue has been resolved when doing manual invoices for class enrolments where an hourly finance model is applied. If invoicing for just one unit, a placeholder item will be added to account for the units not yet invoiced.
AX-10945 - An issue has been resolved on the Class update page where the Save Bar was overlapping the archived class warning.
September 9th 2020
Featured
Student Assessment Declarations
We have incorporated the ability to require learners to sign a declaration before they submit an Online Assessment in the Learner Portal. This signature can be viewed by markers. The option to require a signature and configure the text of the declaration is set against the Assessment Type.
Assessment status transition workflow improvements (Ideas Forum)
For Turbo users, the workflow automation system has been extended to better support online assessment marking events. The existing "Assessment Completion" event has been replaced and extended to "Assessment Marked". This event used to only fire when an assessor has finalised the last attempt for a student. It will now run whenever an assessor finalises an assessment. A new condition type, "Marked Assessment Result" has been added to differentiate these three scenarios for a marked assessment:
- "Completed - Passed" - The student assessment has been marked as satisfactory.
- "Completed - Failed" - The student assessment has been marked as unsatisfactory and there are no attempts left.
- "Marked - Try again" - The student assessment has been marked as unsatisfactory and there are attempts left.
Virtual Classrooms
A Virtual Classroom is a way to set Workshops to be delivered via an online meeting. Virtual Classrooms allow you to set an online meeting link against a Workshop from an external system that can be sent to Students through aXcelerate and allow them to join the session through their Learner Portal. If you are using the new Learner Portal and would like to have this feature enabled, you can contact our Customer Success Team. Please refer to our Virtual Classrooms help article for further information on this feature.
New Assessment Item Types
A series of new assessment item types have been made available for Online Assessments. These new item types are:
- Ordering
- Matching Lists
- File Upload
- Content
- Hot Spot
- Multi-short answer
We will be enabling these item types for all turbo accounts that are using the new Learner Portal later this month. If you are a Turbo client using the new Learner Portal and would like to have this feature enabled before then, please contact our Customer Success Team.
Please refer to our Assessment Item Types SHOT series and Assessment Authoring help article for further information on these new question types.
Assessment Mapping Review
Our New Assessment Mapping Review Interface is available for all turbo clients to review the mapping of assessments in relation to qualifications and units. Please refer to our Assessment Mapping Review help article for further information on using this feature.
Improvements
AX-9545 - Permissions have been added for access to organisations. Previously this was controlled by the contact permissions.
AX-9691 - As part of our commitment to improving security, we have increased the requirements for validating newly created passwords. When a user changes a password, a lot of commonly used passwords or passwords that are easily guessed will be denied, e.g. “admin1”, “password”, any password that is the same as the username or a string of the same character repeated (“2222222”). Note that existing passwords will not be affected.
AX-9761 - A new navigation component has been implemented in the new Learner Portal on mobile to improve the experience when using small-screened devices.
AX-10698 - Added visibility of the ‘Invoice Number’ to the dropdown list when selecting an exiting invoice in the Workshop bookings page.
AX-10896 - A new filter field “Enrolment Agent Organisation” has been added to the Class Enrolments live and warehoused reports. This allows for searching on one or more specific organisations to complement the existing organisation string search filter.
AX-10897 - Enrolment quick links are now available in the class matrix in the student name column, indicated by an ellipsis icon (“…”). A student activity can now also be added without leaving the enrolment form by using the “Quick Add Student Activity” link under the “Student Activities” link
AX-10940 - Some improvements have been made to the File Upload assessment question type. The question now requires a file to be uploaded before the student can proceed. Additionally, Learner’s files will now be automatically uploaded as they attach them, with the option to remove them before submission.
AX-10982 - An enrolment status history log can now be accessed with a new icon that appears next to the enrolment status on the “Program Unit Status & Enrolment” page. This includes all comments added when updating the enrolment status.
AX-10983 - The workflow action "Send Class Template" now has the ability to send an email to the student's marketing agent. If set, this email will go to the agent set at the student class enrolment level, or if one is not set there, their agent set against their contact record. This feature is only supported for class actions and not supported for workshop actions.
AX-10992 - The learner’s commencement and completion date will now be returned by the /course/enrolments endpoint when retrieving eLearning enrolments (type=el).
AX-10994 - An improvement has been made to drag and drop file upload in the assessment engine to prevent the page from being closed and losing any unsaved progress.
AX-11009 - Qualification images will now be displayed in the Assessment Mapping Review qualification list.
AX-11014 - Improvements have been made to the Assessment Mapping Review tooltips to show the type of question when hovering over a mapped assessment.
AX-11056 - The size of the loading spinners in the Assessment Mapping Review area has been adjusted.
AX-10889 - Enhancements have been made to the Ezypay integration to use the platform for one-time payments. This feature is currently only supported for the direct payment link from an invoice. Support for the aXcelerate WordPress plugin will be coming soon.
AX-11061 - Some improvements have been made to the in-house booking spreadsheet, specifically relating to the data format of the DOB column. Mandatory fields are now also highlighted in yellow.
AX-11104 - Some improvements have been made to the process of issuing enrolment documents.
- When issuing and enrolment document from an enrolment/class via the certificates feature, the issue date field should be populated with today’s date by default and allow you to override or remove this date before submitting
- The “enrolment quick links” popup (the new feature that pops up similar to the awards popup with extra links on the class matrix) should now display slightly lower so that the student’s name isn’t covered.
AX-11130 - We increased the SMTP password maximum length to support longer passwords.
AX-11040 - A number of improvements have been made to the Bulk Update Assessment page (accessed from the class matrix). This includes a new offset mode as well as being able to specify the time as well as dates.
AX-10519 - Clients using SSO will notice that users will have a green tick in the migrated column on the user listing page if linked to an SSO login.
AX-10841 - The following enrolment-related fields have been added to templates:
- Student Tuition Fee Calculated
- Employer Tuition Fee Calculated
- Other Tuition Fee Calculated
- Total Tuition Fee Calculated
These fields will be populated according to the finance model values that are set against the enrolment.
Bug Fixes
AX-10573 - Fixed an issue where unfriendly characters were initially able to be saved into a certificate template name.
AX-10727 - Fixed an issue where SSO-enabled clients were also using aXcelerate sign-in and needed email reset links to point to the standard URL.
AX-10787 - Internal improvements to the underlying accounting transaction table to improve system consistency for Agent Commission calculations.
AX-10881 - Fixed an issue where a student would sometimes get the Moodle group assigned linked to the class of a tentative enrolment rather than the full, in-progress enrolment.
AX-10918 - Marked Files are now viewable / downloadable for legacy assessments in the Learner Portal
AX-10930 - Fixed an issue in Learner Portal where unit overview did not display the correct number of completed assessments.
AX-10954 -Fixed an issue where a 404 error was encountered when trying to send a merge document from the Contact Portfolio Types page.
AX-11003 - An issue has been resolved where the nominal hours was being displayed where an override value should have been shown in the class enrolment manual invoice page.
AX-11010 - Fixed an issue in the Assessment Mapping Review area so that when all child elements are mapped the parent should be considered to be mapped in relation to the available filters.
AX-11026 - Fixed a rare issue where users with odd and unlikely characters in their names, were having issue logging into the new learner portal.
AX-11051 - Corrected an issue with the Assessment Preview question filter.
AX-11095 - The VSN connection password recorded will be hidden, even from administrators.
AX-11101 - Fixed an issue with hyperlinks not being displayed when previewing an assessment.
AX-11108 - Fixed an issue where the return to contact portfolio button was not working if a template was generated from a portfolio checklist.
August 26th 2020
Improvements
AX-9233 - We confirmed an issue with TCSI that they have fixed their census date validation.
AX-10258 - There is now a Bulk Update Assessment Details action available from the Bulk Actions menu within a class when there are related Assessments available. This allows you to update the dates, assessors and/or max attempts.
AX-10836 - We have improved the consistency with how enrolment dates are automatically synced when updating a unit.
This is a selectable option when updating a unit, to have enrolment commencement and completion dates automatically set to the earliest and latest unit date, respectively. A system setting you control ("Sync Enrolment Dates Selected by Default" on the System Settings > RTO / VET tab) will determine whether this option is select by default of not. Similar to how it worked in the class bulk set all page, a completion status will also be added to an enrolment, if all linked units are set to a final outcome.
For Victorian and Tasmanian classes, the commencement date update will not be selected by default.
This will also affect those using the feature where linked assessment or e-learning completion automatically updates unit completions. The enrolment completion will also be updated, if the above mentioned flag is on.
AX-10863 - The field Competency - Internal is now included in the student log. This field has also been added to the filter options when running the unit enrolment change log report.
AX-10882 - The Unit Enrolments - Warehoused report now has new separate sets of view fields for both aXcelerate Online Assessments and all types of E-Learning assessments/activities.
AX-10928 - For Victorian reporting, the AVETMISS report will only include the workplace ABN if the delivery mode includes work-based.
AX-10960 - Qualifications in the Mapping UI can now be distinguished between TGA / Internal.
AX-10984 - The Class Enrolments - Warehoused report has a new field for "Additional Items Not Yet Invoiced" that shows the total value of outstanding items for an enrolment.
AX-10996 - Templates will now automatically convert the delivery mode to the AVETMISS reported format; previously, CT units were not being overridden with the NNN delivery mode.
AX-11001 - Fixed an issue where the boolean values in the accounting search APIs (accounting/invoice, accounting/creditnote, accounting/transaction) were not returning proper true/false values in the JSON for boolean fields. This may be important for any clients who have implemented the search endpoints. This does not affect payment endpoints.
AX-11017 - Workshops that are part of a group will display consistent links to the workshop group and workshop group edit views; previously, this was different depending on whether the Simultaneous Delivery mode was enabled.
AX-11021 - Based on client feedback, we have relaxed restrictions and will now allow passwords to be changed or reset for existing users whose usernames are in use by other users across the system without forcing administrators to also update their usernames to be unique. We have also removed this check in the migrated column on the user listing page, replacing it with a check to flag any user who does not have a valid email address.
AX-11027 - Made a manual override for the Program Status Identifier available for Tasmanian reporting. Updated the AVETMISS report generation to reflect changes published in the latest Tasmanian Requirements for AVETMISS Reporting document.
Bug Fixes
AX-10932 - An issue has been resolved with displaying assessor names in the Online Assessments In Classes report.
AX-10963 - An issue has been resolved when viewing the assessment page in Mozilla Firefox.
AX-10964 - An issue has been resolved when using template manual fields where some special characters were disrupting the UI.
AX-11049 - An issue has been resolved that prevented some enrolments from being displayed in the client portal, in larger workshops.
August 12th 2020
Improvements
AX-9482 - A unit enrolment can now be recommenced within a class (if there are no in-progress outcomes), which will create a new unit enrolment. This ensure that both unit enrolments can be included in the AVETMISS report for states which require reporting of withdrawn outcomes.
AX-10529 - The workshop date descriptor that is automatically generated when bulk duplicating workshops now matches the date descriptor for creating a new workshop. Previously, it was possible for two different formats to be generated.
AX-10606 - Clients using our Canvas integration will now be able to change the course section a student is enrolled in. This can be done by clicking on the Update tab for a single Canvas enrolment.
AX-10613 - When transferring a class enrolment, the system will now disable the Completed option for the old enrolment if there are no final outcomes left (this includes if all units are being transferred out of the old class). This improvement has been made for better visibility over the actual process of transitioning a class enrolment, which does not allow a Completed outcome to be set when there are no final outcomes in the enrolment.
AX-10671 - The RSS Feed widget has been deprecated.
AX-10750 - Using the “extended domains” flag, certificate templates can now have domains assigned to them. The list of certificates will then be filtered depending on the user’s domain.
AX-10798 - An issue has been resolved that caused inconsistency between Standard Assessment statuses in different sections of the new Learner Portal.
AX-10850 - We have made changes to our testing environments and API console to prepare of the changes coming around client subdomains and axcelerate.com
AX-10885 - Preferred name is now available as a field in the Certificate template builder.
AX-10886 - When sending templates, the CC field is now a free-text field (previously this was limited to system user email addresses).
AX-10904 - You can now correct broken links from invoice items that relate to course enrolments. This new feature is available on the invoice screen where any unlinked invoice line items are marked with a link icon.
AX-10909 - Some users will have noticed that usernames can no longer have invalid characters when trying to create or update a user. The main culprit is a space (" "). Going forward, spaces will not be valid in usernames. Clients are strongly encouraged to change any existing username with a space. This release will include a more visible error warning on the user listing page (Settings > System Users).
AX-10914 - Added system settings to control the visibility of the ‘To Do’ widget in the new Learner Portal.
AX-10956 - Optimised the assessment order of “Assessment To Do“ in the new Learner Portal Dashboard.
Bug Fixes
AX-10790 - An issue has been resolved with issuing certificates using the multiple enrolments and specific units options in combination.
AX-10848 - An issue has been resolved when generating an invoice and copying the unit/building details from the contact’s address; previously, this issue was only present in particular scenarios involving unit numbers and building details.
AX-10948 - An issue has been resolved with submitting partially-completed Assessment attempts in the old learner portal.
AX-10953 - An issue has been resolved with the assessment runner and assessment result page showing unexpected HTML code on the question list in the new Learner Portal.
AX-10966 - An issue has been resolved with timetabling class units that have more than one complex date.
July 29th 2020
Improvements
AX-10035 - The XERO credit note export now supports exporting Xero tracking categories.
AX-10146 - A default agent can now be specified against workshop types. This agent will then be automatically populated when creating a new workshop.
AX-10228 - When transferring students from one workshop to another (that has related assessments), there is now an option to sync dates and/or sync assessors for Online Assessment enrolments.
AX-10271 - The following display (view) fields have been added to reports:
- Employer Contact ID
- Supervisor Contact ID
- Payer Contact ID
- Coach Contact ID
AX-10431 - For WA enrolments, setting a student's outcome to W-N or CT via the student set all units page, will adjust the resource fee to be $0. This is in line with the department's advice that resource fees should not be charged on units that were never commenced.
AX-10501 - The Account holder name has been added to the Ezypay interface where the subscription payment method is referenced.
AX-10510 - Improved error handling when uploading a SCORM/TinCan package by requiring a zip file.
AX-10528 - The class enrolment completion date can now be synced with the latest subject activity dates for an enrolment via the Bulk Set Outcomes tool by using the “Automatically sync enrolment completion date” checkbox. This will set either the expected or actual completion date based on the existence of interim subject outcomes.
AX-10611 - Custom field values will now be copied when transferring student enrolments.
AX-10621 - Added a new assessment type setting - Question Results Hidden, which will hide results for individual questions from students in the Learner Portal when enabled.
AX-10631 - Payment plans now have the ability to apply default items with each tuition instalment.
AX-10684 - Payment plan rules now support negative values for time offsets. E.g. -2 "weeks after start date" will be 2 weeks before the start date.
AX-10687 - An issue has been resolved with saving blank values into template manual fields when using multi-row fields.
AX-10694 - 'Export CCOS Data' has been removed from the main navigation menu.
AX-10711 - Fixed an issue where some students were sometimes experiencing difficulties in changing their passwords in the new learner portal.
AX-10746 - Updating contacts (that have a verified USI) through the Hubspot integration will no longer update the fields that cause USI to be unverified (given name, surname, email address and date of birth).
AX-10747, AX-10748, AX-10849 - The domains feature now works with templates, equipment and delivery locations. The functionality follows the way that domains work in other parts of the system:
- Users without a domain can see/select all delivery locations
- Users with a domain assigned can only see delivery locations within their domain
This feature is behind a system flag, so please contact our Support team if you would like to enable this.
AX-10753 - The domain search filter on the Classes page will now be alphabetically ordered. The styling of the search filters has also been updated.
AX-10757 - The fields Contact Agent Contact ID and Enrollee Agent Contact (which returns the ID) are now available in any reports where these entities are included.
AX-10778 - The Batched Commissions UI will now display information about the Invoice Contact in both the UI and the CSV export.
AX-10847 - We have tested our Moodle plugin and can confirm that it is compatible up to the latest Moodle version 3.9.1
AX-10851 - We have added a new text field type for non-accredited certificate templates: "Workshop Booking Status Date". This date field will pull from student status log entry dates. The options are: Booking Date, which is the latest Booked (B), Moved (M) or Approved (A) status, Commencement Date which is the latest Commencement (Cm) status, or Completed Date which is the latest Completed (Co) status. If the student booking does not have the status type, the field will be blank.
Bug Fixes
AX-10503 - An issue has been resolved with Assessment scheduling when linking a new Assessment to a class and selecting Enrol in-progress Students from the Class into the selected Assessment
AX-10540 - When duplicating a class with timetable information, the new class will maintain equipment and alternative venues that are specific to particular days of the timetable.
AX-10685 - An issue has been resolved with file availability for files uploaded against portfolio items.
AX-10692 - An issue has been resolved with accessing assessments linked to an accredited workshop from the workshop page in the new Learner Portal.
AX-10706 - The tuition fees for an enrolment under a finance model where the hours against the unit at the class level have been overridden will now be correctly calculated; previously the value set at the class unit level was ignored when running the calculation for a single enrolment.
AX-10725 - An issue has been resolved where survey responses were being recorded as the previous day for accounts that have a timezone offset less than +10:00 (Eastern Standard Time)
AX-10775 - An issue has been resolved with using a contact's assigned organisation details (e.g. phone number) in a multi-row template.
July 15th 2020
Featured
AX-10486 - For clients using aXcelerate APIs to authenticate student users for their own portals, there are some big changes coming up. Please contact your account manager if you have custom integrations that utilise our user (API) endpoints.
AX-10598 - User management administrators will notice a new “migrated” column under the manage users listing page. For now, this column will flag any users who have usernames in use by other users of aXcelerate. It is recommended to manually update any username to be unique across the system in preparation for our migration to a centralised authentication system.
Once we migrate to this new system, users with non-unique usernames may have their usernames changed automatically by the system on login. They will be notified of this at this time and there will be a grace period to allow users to save their new credentials.
Improvements
AX-9880 - We now support adding students to in-house workshops via uploading an Excel spreadsheet. This will work exactly the same way in currently works with the in-house booking table, except the data will be provided by the spreadsheet.
AX-10386 - Added course and workshop resources to Dashboard “Student Resource“ tab in the new Learner Portal.
AX-10387 - Added “Student Resource“ to “Resource“ page on course and workshop in the new Learner Portal.
AX-10495 - We have improved the bulk email CC option based on clients' feedback.
AX-10521 - When launching an assessment in the new Learner Portal, the Assessment Launcher will show Question 1 or the Section 1 overview (if present) directly and skip the Assessment Overview.
AX-10560 - "Num Online Assessments Remaining" is being added as a new field/filter in the "Unit Enrolments - Warehoused" report.
AX-10565 - Tentative class enrolments will now have the default class enrolment form values applied from your system settings. To see what these defaults are, go to Settings > Registration form tab and see the values saved under the Class Enrolment Form.
AX-10660 - When viewing an accredited workshop, the linked class will not display a hyperlink to view the class if the user does not have the class instance view permission.
AX-10718 - Enabled creating 'Outstanding Collections Report' in CSV format.
AX-10721 - We have added support in our template feature to output only the first instalment of a payment plan. This multi row field will include any and all payment instalments that are due on the earliest/first day. The totals of these fields can also be displayed in a template. This is to help support CRICOS letters of offer.
Bug Fixes
AX-10469 - An issue has been resolved where users on Microsoft Windows could not upload zip files through the file explorer.
AX-10509 - An issue has been resolved with organisation notes being displayed as added by SYSTEM.
AX-10542 - An issue has been resolved where students were unable to access accredited workshop in the new Learner Portal.
AX-10584 - An issue has been resolved where an API was checking the wrong view permissions for pulling back assessment-related enrolments.
AX-10585 - An issue has been resolved with icons becoming invisible in the assessment area when the “Online Assessments: Management UI” system setting was disabled.
AX-10618 - An issue has been resolved where an organisation tree wasn’t produced when creating an organisation.
AX-10630 - An issue has been resolved that prevented instances from being filtered correctly when the instance names were too long in the Assessment Management page.
AX-10680 - An issue has been resolved when attempting to add assessment tasks mapped to a unit with a numeric-only code to an assessment plan.
AX-10693 - An issue has been resolved with students changing their password in the new Learner Portal.
AX-10707 - An issue has been resolved where the class level default value of VET in Schools was not appearing in the aXcelerate enrolment reports.
July 1st 2020
Improvements
AX-8739 - Empty states have been added to the Course Overview in the Learner Portal for Assessments, Learning, Resources, Announcements and Recent Results.
AX-8905 - Support has been added to cancel related eLearning activities when cancelling an accredited workshop booking.
AX-10114 - The Online Assessment Attempts report now has a field that links to a page where the assessment can be marked. The field is called "Link To Assessment Enrolment" and the link is available in "Data Table" view.
AX-10287 - There is a new custom field type: HTML. This will allow simple rich-text markup in your custom field values.
AX-10353 - Student activities can now be displayed on the calendar in the new Learner Portal.AX-10356 - Assessments that have been marked unsatisfactory but have attempts remaining will now appear in both the Assessments To Do and Recent Results sections on the dashboard.
AX-10382 - Student emails will now be shown when enrolling students in an assessment.
AX-10434 - The Save & Next/Check buttons shown when undertaking an assessment question have been combined.
AX-10435 - The Unit Status legend has been added as an option to the unit status column when enrolling students into a class.
AX-10445 - Improved the error messages for the CHESSN Integration to inform the user if their username and password were incorrect.
AX-10465 - The organisation ID is now shown when viewing an organisation as an administrator user.
AX-10468 - The login page has been updated with the new aXcelerate logo
AX-10497 - Improvements were made to the course page status card in the Learner Portal to fit content without wrapping the text.
AX-10502 - Optimised assessment question list style to present different question statuses more clearly in the new Learner Portal.
AX-10559 - A sign-out link has been added to the bottom of the password change form.
Bug Fixes
AX-9872 - Resolved a gap text UI issue in the new Learner Portal
AX-10120 - Fixed double scrollbar issue when there are too many events on the calendar and also implemented sticky header dates
AX-10360 - Resolved an issue where the new Learner Portal would not enforce changing the password if the flag was set and a user logged in directly.
AX-10381 - The Book Students button will now be disabled if a workshop has been cancelled
AX-10418 - Fixed issue where satisfactory questions on build on attempt assessments allowed file upload
AX-10428 - An issue has been resolved in the merge contacts feature which occurred when merging multiple users that had previously updated finance data.
AX-10438 - Added limits to some input fields in the system that were causing errors.
AX-10441 - Fixed Learner Portal top bar overflow issue on mobile devices
AX-10564 - Fixed an issue where users were unable to create an invoice for a contact that only had a surname.
AX-10668 - Resolved an issue where Gap Text editor information was not populating correctly
AX-10234 - Fixed global search bar font style in Learner Portal
AX-10466 - Fixed positioning of the Learner Portal top bar in Internet Explorer.
AX-10533 - Fixed an issue, brought to our attention by TCSI Support, where some clients and users were unable to connect to TCSI if they had characters in their organisation name or username that the TCSI system did not like. The offending characters include & and parenthesis ( )
June 17th 2020
Featured
AX-10480 - Password strength requirements have been increased. In this next release, some users may be required to change their passwords. This is to improve security and help with a smoother transition when moving to a centralised authentication system. On login, users' passwords will be validated for their strength. Any password that does not pass the requirements will need to be changed. This will not yet affect API logins, however, this will change with a future release.
AX-10280 - In order to continue to improve security and eventually move to an even more performant solution, we have made a change in how usernames are assigned in aXcelerate. Going forward, all usernames must be unique across all client accounts. This means that your student, John Smith, might end up with a username such as john.smith12. To make creating user accounts easier we have added a check in the create user page which will check that the chosen name is unique.
AX-9884 - The main navigation menu for admin users in aXcelerate will now hide items in the menu according to the permissions each user has. The purpose of this change is to trim down the interface for users who have a limited permission set so they don't see areas they can't access. If a user does not have permission to access a particular area, the item will not be displayed in the main navigation menu. Also, if a user has no access to any areas within a particular tab e.g Reports, then the whole tab will be hidden. The permission to show an item in the navigation menu will most often be the 'View' permission of the associated area but will vary throughout the system.
Improvements
AX-9786 - Clients can now upload new package versions against SCORM/TinCan courses. Any students that have not yet commenced or launched their SCORM/TinCan E-Learning will be registered into the latest version. Any student who have already commenced will keep the version they were on.
AX-10109 - We have done an internal improvement to improve the integrity of displayed success or error messages.
AX-10113 - We have cleaned up the certificate name field to improve system security and stability with regards to XSS.
AX-10118 - The magnifying glass icon in the eLearning view of a workshop has been replaced with the hyperlinked text of the eLearning enrolment status.
AX-10327 - The contact finance view now has a new tab that uses a new report to group invoices, payments and commissions relating to class enrolments.
AX-10376 - The display image set against an eLearning course will now display in the new Learner Portal.
AX-10430 - A date of birth filter has been added to the class enrolments report.
AX-10456 - Hide USI setting, when “Show VET Details” flag is off in Learner Portal
AX-10079 - We have enabled HTTP Strict Transport Security (HSTS) for better network security for our clients.
AX-10210 - Student activities will now appear in the calendar in the new Learner Portal.
AX-10474 - The "Fees Default to Model Value" checkbox will no longer be checked by default if a discount has been applied to a class enrolment.
Bug Fixes
AX-10162 - Fixed an issue with Course Announcement dates showing incorrect created and availability time
AX-10211 - An issue has been resolved in the new learner portal for the course overview page loading indefinitely when the user navigates between accredited workshops in specific circumstances.
AX-10222 - An issue with the ordering of SCORM/Tin Can E-Learning courses on the listing page has been fixed.
AX-10255 - An issue has been resolved where unenrolled modules were appearing in the course overview.
AX-10265 - Templates now support manual fields within multi rows within multiple enrolment blocks.
AX-10270 - Students can now successfully download a file attached to overall feedback for an assessment attempt.
AX-10284 - A UI issue has been fixed for announcements with long titles and descriptions being displayed in the announcements management area.
June 3rd 2020
Featured
AX-10107 - We have tested our Moodle plugin and can confirm that it is compatible up to Moodle version 3.8.3+
However, a configuration update is highly recommended for existing Moodle plugin users With this release, we have updated aXcelerate to use the core version of the course update API. You do not need to update your plugin code but you should ensure your Moodle server allows aXcelerate to use this core function. Do do this:
- Log into Moodle
- Go to Site Administration > Plugins > Web Services > External Services and click "Functions" next to the external service you have defined for aXcelerate.
- Add the function core_course_update_courses if not added already and save.
This action can be safely done any time prior to our code release. After our release, aXcelerate will continue to use the old function if you haven't performed this update, however you may experience issues with newer versions of Moodle.
AX-10274 - For turbo clients only, we have added new field against classes: Class Assessors. When set, this will automatically assign these assessor to linked online assessments when enrolling students into the class. There will also be an option to bulk update assessors from a student's enrolment status page. This field will also be available - as a filter only - for most reports that include class details.
AX-10290 - We have removed the restriction for the build on attempts option so that this is now available for all Assessment Types. Note that any score on an item will cause that item to be copied to the new attempt. Students will be able to edit these submissions unless they received full marks, in which case it will be locked.
Improvements
AX-8885 - The Payment method is now displayed when looking at the details of an EzyPay subscription.
AX-9816 - We have fixed a performance issue with the class display for trainers. This performance improvement does mean a small change for some trainer users. Classes will display for trainers if they are set as the main trainer for the class, regardless of whether other trainers are set against each and every enrolment.
AX-9956 - We have now improved our client-side, browser check for the USI field to be the same as our server-side check. This will help users better catch typos when entering USIs for contacts. These checks are on both the contact update and the add in-house booking pages.
AX-10046 - Contact Schedules now supports hourly values to three decimal places. This is due to some contracts requiring this precision.
AX-10092 - A UI improvement has been made for displaying organisation names over a certain length on the Contact Update page.
AX-10103 - The student submission for a Marking Criteria question is now visible when viewing the results of an assessment in the new Learner Portal.
AX-10111 - As part of our ongoing improvements to aXcelerate security, we have added cross-site scripting protection to the Merge Documents area.
AX-10128 - We have further improved client file storage usage tracking to take deletions into account. Clients can check their Approximate File Usage under System Settings > Account Statistics.
AX-10137 - Enforced redirect on students attempting to access direct URLs to content not enabled under the New Learner Portal flags (e.g. Show Assessments, Show Learning etc).
AX-10138 - Students will now be able to view event details on mobile phone in Learner Portal.
AX-10148 - A new condition option has been added for contact events: "User Role Type". This will enable users to configure automated tasks to run for contact events only if executed by users in specific role types, such as Administrators, Trainers, or Students.
AX-10154 - Online Assessments with a due date will now be displayed before those without a due date in the dashboard, course and unit view of the new Learner Portal.
AX-10155 - The “State“ field is now disabled in the new Learner Portal when the country selected is not Australia.
AX-10160 - The venue organisation name has been added to the workshop location in the new Learner Portal.
AX-10161 - Completed standard assessments will no longer appear in the Assessments To Do section of the dashboard in the new Learner Portal.
AX-10181 - The permission for Online Assessments report has been updated to look at the Assessments View permission. Previously this was tied to the ELearning View permission. This change has been made for consistency reasons with the rest of aXcelerate.
AX-10275 - Tuition fees will now be set to $0.00 on the original enrolment when transferring a class enrollee.
AX-10298 - We have enabled accredited trainers for all clients. Now all clients can optionally set trainers for classes, enrolments and even unit enrolments.
Bug Fixes
AX-9686 - An issue was resolved where you could not re-activate a user that has active linked users in another account if the current user licence was at the limit.
AX-10047 - An issue has been resolved with students uploading files that contained 2 spaces in the filename via the new Learner Portal.
AX-10174 - An issue has been resolved with the "breadcrumb" when drilling into a learning material in the class page of the new Learner Portal.
AX-10175 - An issue has been resolved with breadcrumbs in the New Learner Portal when viewing the assessments tab in class view of the new Learner Portal.
AX-10255 - An issue has been resolved where modules that the student was not enrolled in were being displayed in the course overview of the new Learner Portal.
AX-10300 - An issue has been resolved in the new Learner Portal for student users that attempt to reset their password while having multiple accounts with the same username and email address. An updated error message will now be displayed in this instance.
May 20th 2020
New Features
Xero Import Tool - Improvements have been made to the Xero Integration to allow Contacts and Payments to be imported from Xero into aXcelerate. Contacts that exist in Xero can be imported as an Organisation or a Contact in aXcelerate. Xero Contacts can either be linked to an existing Contact/Organisation record or created as a new record in the system. Payments associated with Contacts that have been linked between Xero and aXcelerate can be imported into aXcelerate. Please refer to our Xero Integration help article for further information on how to utilise this feature.
Improvements
AX-9333 - The “Generate Payment Plan Invoice” workflow action has been updated to include a setting “Include Due Items”. This will invoice any items that have a due date prior to or equal to the due date of the payment plan installment as separate line items.
AX-9346 - aXcelerate has a new report for recognised revenue accounting. The revenue from each month is proportionate to the course length and the student tuition fee. Each monthly value can be saved so that once revenue is recognised, it cannot be recognised again.
AX-9668 - Student users can now delete the uploaded files in Online Assessments prior to submission.
AX-9691 - As part of our commitment to improving security, we have increased the requirements for validating newly created passwords. When a user changes a password, a lot of commonly used passwords or passwords that are easily guessed will be denied, e.g. “admin1”, “password”, any password that is the same as the username or a string of the same character repeated (“2222222”). Note that existing passwords will not be affected.
AX-9813 - Terminology has now been implemented in the new Learner Portal. Therefore, when administrators modify the terms in aXcelerate settings, these terms will reflect on the new Learner Portal.
AX-9867 - We have improved the workflow engine Contact Events so that they will now be triggered from the main interface. The system supports contact update, create, delete and merge events. See the help guide for more details.
AX-9927 - Updates have been made to the Online Assessment Authoring UI to make way for new Item Types.
AX-9948 - In order to comply with the highest security guidelines, we have implemented a content security policy across the application. This will limit the use of embedded content, including videos, fonts, CSS and javascript code within our application. At this time, this will not affect the delivery of embedded videos within online assessments or images.
AX-9950 - We have made an improvement to the resource library advanced search results message to make what you searched for more clear.
AX-9968 - Cancelled enrolments for Online Assessments will now be displayed in a separate section of the Marking page for easier differentiation. The statistics included on the overview page will no longer include these enrolments in its calculations.
AX-9971 - The outline of a Workshop Type (Introduction, Benefits, etc..) is now always shown when viewing a workshop overview in the Learner Portal.
AX-10015 - Clients can now add a key image for all E-Learning type courses. This key image will eventually display on the new learner portal.
AX-10032 - We have improved the performance of the file scan so that clients can see how much data they are currently storing with aXcelerate. This information is available in the Account Statistics tab of your system settings.
AX-10107 - We have tested our Moodle plugin and can confirm that it is compatible up to Moodle version 3.8.2+
Bug Fixes
AX-9847 - An issue has been resolved where viewing LE/ES surveys was only showing the summary results if at least one response has been recorded. Note that this fix only applies to the new LE/ES survey reporting page.
AX-9937 - An issue has been resolved where the workshop import tool had set "0" as the invoice number against some workshop bookings. This prevented users from being able to delete the booking record. These zeros will be automatically removed for all clients as part of this release.
AX-9987 - An issue has been resolved for event display in the new Learner Portal where the event has two lines at least, and the event name is put in the first line in calendar week and today view.
AX-9991 - An issue has been resolved with displaying the default assessors on the Assessment Management page when viewing an Assessment task.
AX-10052 - An issue has been resolved were some assessments were being lost to a student after a contact merge.
AX-10090 - An issue has been resolved with updating legacy marketing tasks where the status was not pending.
AX-10129 - An issue in 360 assessments has been resolved for checkbox questions where more than one option can be chosen as a valid response.
May 6th 2020
Featured
AX-9509 - We have now added a Retry feature to our automated workflow system. To use this, you must put the task into advanced mode. Here you can set the number of retries for each step (to a maximum of 3) and include an interval for the retry, from immediate to 1 day. For more information, please visit our help guide.
Improvements
AX-9344 - An issue has been resolved where the expected Gap size for Fill In Blank / Gap Questions in the Online Assessment Engine did not correctly take into account alternate answers.
AX-9469 - Added the ability to disconnect the Xero Integration from aXcelerate. Disconnecting enables customers to switch the integration to another Xero Company / Account. The disconnect page can be accessed from the Xero Configuration or the Integration Tab in Settings.
AX-9582 - We have added current and past courses grouping in the course switcher dropdown in the new Learner Portal.
AX-9668 - An improvement has been made in the new Learner Portal to allow files to be removed prior to submission of Online Assessments.
AX-9727 - Credit transfers will now be detected but not applied when enrolling multiple students into a class. This is to avoid all students receiving a credit transfer (note that this can be overridden).
AX-9809 - Fixed an issue where workflow task history results were sometimes being truncated and not completely viewable in the history window.
AX-9837 - Users can now utilise the New Learner Portal when using SSO through configured external SSO providers.
AX-9870 - We have improved cross-site scripting (XSS) protection for portfolio types.
AX-9871 - To further improve security we have removed the ability to specify HTML characters and markup in contact categories.
AX-9973 - Previously, setting up a multi-session workshop would not automatically generate the date descriptor based on the complex dates. This has now been implemented so that the date descriptor will always be generated and updated to match the start/finish dates (which are determined using the complex dates entered)
AX-10002 - We have implemented security features which may affect client-entered HTML in some areas of the system. For this task, we have concentrated on User Tasks, notes and details.
Bug Fixes
AX-4775 - An issue has been resolved where payment plan fields were not being populated when sending a template via the workflow engine.
AX-9605 - An issue has been resolved with legacy (standard) Assessments showing as incomplete in the new learner portal.
AX-9734 - An issue has been resolved in the new learner portal where the browser was throwing the wrong error when a user's token expired.
AX-9852 - An issue has been resolved with updates to an organisation name not being reflected on the contact record.
April 22nd 2020
Featured
AX-9641 - From the ideas forum: https://axcelerate.zendesk.com/hc/en-gb/community/posts/360005360575-Custom-Fields-for-Workshop-and-Workshop-booking-on-Certificates
We have added both Workshop and Workshop Booking custom fields to the certificate template feature. These fields will be available only when editing a Workshop type certificate.
We have also added a Date Mask option to all custom fields in order to give users better control on how date type custom fields are displayed on their template.
AX-9725 - From the ideas forum: https://axcelerate.zendesk.com/hc/en-gb/community/posts/360005972736-Request-to-add-the-transaction-ref-field-to-the-Invoice-Line-Items-report-and-the-Credit-Note-Line-Items-report
Invoice and Credit note line items reports now include the unique integer IDs of the line item records. The “Transaction Ref” field is also available in the “Transactions with Line Items” report.
AX-9819 - This update affects all clients using the workflow feature.
In order to address some system performance issues it has been necessary to scale back one of our features of the workflow engine. When sending templates, the "Max Every" field used to have no limit and allow users to specify that a certain template was never sent to a certain contact again. This range is now limited to one year (366 days, to account for any leap years). All clients should be aware that this will now affect existing workflows. Any workflows set up after this release, where the Max Every is set to infinite or greater than the one year limit, will be reset to 366 days.
Improvements
AX-8558 - Users are no longer required to enter text when saving a note on the Assessment Marking page IF there are files uploaded. This should avoid confusion - note that the text “File(s) uploaded” will be added in place of the note if the text is left blank.
AX-8976 - For accredited workshops that have attached eLearning, there is now an eLearning view that you can switch to. This will allow you to see the eLearning view (similar to what is in the class matrix) without leaving the workshop page.
AX-9585 - To reduce confusion, we have improved the TAE evidence upload section to limit selecting existing portfolio items by the TAE portfolio type selected.
AX-9627 - Students can now see the results of previous attempts at an assessment while undertaking a new attempt in the new Learner Portal.
AX-9634 - The Canvas integration will now use the web service user's contact record instead of the student when marking completions.
AX-9663 - Units are now viewable in the course overview of an accredited workshop.
AX-9687 - Accessing the finance section for an enrolment now requires the finance update AND enrolment update permissions.
AX-9730 - When transferring a workshop enrolment where there is a linked class, a link will now appear to also transfer the associated class enrolment.
AX-9763 - In the interests of usability, the "sticky" submit button will now appear on the Set All Competency Statuses page.
AX-9764 - Submitted assessments that have not been marked are no longer included in the “Assessments To Do” tab of the dashboard.
AX-9812 - The "Assessment Passed" field can now be used as a filter in Online Assessments reports
Bug Fixes
AX-8980 - An issue has been resolved in the Assessment Preview with scoring Gap Text answers
AX-9510 - An issue has been resolved in the new Learner Portal with using modules where core units would display as electives.
AX-9587 - An issue has been resolved when enrolling a student into a class, with "sync with class schedule" enabled. The unit start and end dates were not calculated correctly in the display if the earliest units were deselected.
AX-9762 - An issue has been resolved where drag and drop editing was not working for asset bookings on the main calendar.
AX-9766 - An issue has been resolved where the main workshop view student listing page was not displaying the organisation assigned at the time of booking. If the student's currently assigned organisation is different from the one assigned at the time of booking, an information icon will be displayed advising of this.
AX-9788 - An issue has been resolved where an error would sometimes occur when searching resources by quality standards.
AX-9808 - An issue has been resolved where clients were not able to activate or deactivate workshop types on the main listing page.
AX-9844 - An issue has been resolved where clicking the Submit button multiple times when adding a workshop would create multiple instances of the workshop.
April 8th 2020
Improvements
AX-8763 - Credit card payments processed with eWay Rapid now preference the email address specified for the invoice over the email address defined for the customer record when calling the eWay API.
AX-9252 - Traineeship/Apprenticeship fields are now available to be updated when calling the /course/enrolment API endpoint. These include the following:
- tc_type (traineeship, apprenticeship)
- tc_status (active, suspended, cancelled, withdrawn, completed)
- CIDapprenticeships (text limited to 10 characters)
- TCID2 (text limited to 10 characters)
- tc_contractType (full-time, part-time, school based)
- tc_dateCommenced (date YYYY-MM-DD)
- tc_dateTrainingPlanCreated (date YYYY-MM-DD)
- tc_dateCompletionExpected (date YYYY-MM-DD)
- tc_dateCompleted (date YYYY-MM-DD)
- tc_durationYears (0-20)
- tc_durationMonths (0-11)
- tc_AAC (organisation ID)
- tc_hostEmployer (organisation ID)
AX-9267 - We now have support for a workflow contact merge event. This event will fire whenever a contact merge is performed.
AX-9480 - The new Learner Portal will now return a message to the user when attempting to upload an unsupported file type, rather than displaying a message after the file has been uploaded.
AX-9507 - The Welcome Message specified in the Learner Portal tab of System Settings will now be shown to students; this is also available through the Help menu.
AX-9586 - The Deactivate Contact option has replaced the Delete Contact action on the Contact profile. This has been updated to reflect the intended system usage, where contacts with related data are unable to be removed from the system. When a contact has been deactivated, the option to delete the contact will become available if that contact is able to be deleted and the user has permission to do so.
AX-9589 - Learning to Do will now show a Badge count on the new Learner Portal Dashboard.
AX-9660 - We have improved the USI validation to incorporate their check algorithm.
AX-9728 - Withdrawn units will now be displayed in the same style as Not Started units in the new Learner Portal.
AX-9743 - For clients using externally managed user roles via SSO, we have now added an SSO ID field to aXcelerate user roles. This optional field will make it easier to map external roles with those in aXcelerate, without having to give the aXcelerate roles non-user-friendly names. This also makes the SSO integration with Azure's Active Directory much better.
AX-9769 - The live Workshop Bookings (live) report now has some new filters that will find any booking where a booked or cancelled status exists within a date range. The date range is limited to the last 31 days so it is most useful to find new bookings in the current day or week.
AX-9790 - The API will now return a 403 (forbidden) status code in the event of an attempted duplicate eLearning enrolment, as well as other errors related to attempting to enrol into eLearning (e.g. eLearning is inactive)
Bug Fixes
AX-8980 - An issue has been resolved in the Assessment Preview with scoring Gap Text answers
AX-9558 - An issue has been resolved with the duplicate feature in the workshop page; the domain will now be automatically selected on the setup page.
AX-9584 - An issue has been resolved with the Display Name option on announcements, where this would always be displayed in the new learner portal.
AX-9672 - An issue has been resolved where the workshop instance search by organisation would automatically submit the form after choosing an organisation. This made it hard to use for users wanting to also search by domain. Users will now have to click the submit button to search.
AX-9697 - An issue has been resolved that prevented answers for Assessments undertaken partially in the old learner portal from being displayed correctly in the results page of the new Learner Portal.
AX-9700 - An issue has been resolved with displaying domains that contain a backslash (\) in the calendar.
AX-9709 - An issue has been resolved that prevented Fill in Blank submissions from displaying correctly in the new Learner Portal Results page, when the submission was longer than the expected answer.
AX-9722 - An issue has been resolved where the workflow UI would not correctly reload dynamic dates for creating user tasks when those dates were set to be offset by "Hour(s)"
AX-9735 - An issue has been resolved where users were unable to fully import unit CPPREP4002. We also updated the error message of the import tool to let users know when a unit has been imported but its related elements and performance criteria have not.
AX-9746 - An issue has been resolved with deleted tasks in Online Assessments being displayed.
AX-9772 - An issue has been resolved with displaying the correct date/time on announcements. Note that this will be set to the "date available" field unless this is blank, in which case the announcement creation date will be used.
AX-9801 - An issue has been resolved where the AVETMISS report was reporting an M for survey status for students who would be turning 15 later in the reporting year.
March 25th 2020
Featured
AX-9227 - We now have support for the Locate USI function. This can be accessed from any contact view page by clicking the search icon next to the USI field. You can choose which details to search by but surname, date of birth and gender are required. If a match is found, the USI as well as the details you used to locate it will be automatically saved against their contact record and a system note will be added. Be aware that when searching, if you successfully find a record, the student will receive a notification that your company has located their USI.
From the ideas forum: https://axcelerate.zendesk.com/hc/en-gb/community/posts/360004837996-Existing-USI-Search
AX-9759 - Employer Given Name and Employer Surname have both been added as individual fields in Templates.
From the ideas forum: https://axcelerate.zendesk.com/hc/en-gb/community/posts/360005974276-Employer-Given-Name-field
Improvements
AX-6888 - There is now a separate permission (Survey Results) which will control access to survey results. The existing survey permission has been renamed to Survey Management.
AX-8608 - When selecting a payer or employer contact in the organisation record, aXcelerate will now warn the user if they are selecting a contact from another organisation. When this organisation record is saved, the organisation of the employer/payer contact will be changed. This can be further explained in the warning on the following help page: axcelerate.zendesk.com/hc/en-gb/articles/360000498395#1348128252.
AX-9330 - Validation on the date of birth field has been improved, so that you can now select any date in the past. This allows for contacts under the age of 4 (previously this was not supported).
AX-9341 - A new filter is available in the workshop attendance report to search for all workshops linked to a class.
AX-9342 - For clients using our Online Assessments feature, they can now deactivate assessment types. An inactive type will no longer appear in the dropdown list to be selected when creating new assessments, however, this will not affect existing assessments or enrolments in these assessments.
AX-9391 - For clients using Ezypay, we have added template fields to support information regarding the subscription. These fields can be found under "Direct Debit Related Fields" when editing a template. The templates can only be generated from the manage and view Ezypay subscription pages.
AX-9437 - We have fixed an issue where the NAT00085 file was reporting blank rather than @@@@ for missing postal postcodes.
AX-9546 - The API endpoint /courses/ (passing type el) will now default public and current to false to avoid filtering out results.
AX-9610 - Linked course enrolments will now be displayed as a single record in the new learner portal. Previously, workshops and class enrolments would be displayed separately.
AX-9664 - We have made some layout improvements to the Resource Search page.
AX-9716 - Multiple Files can now be uploaded via Online Assessments with the File Upload flag, and without the Task Items Visible to Student flag.
Bug Fixes
AX-9498 - An issue has been resolved with the display of Access Start and End dates on eLearning in the New Learner Portal.
AX-9561 - An issue has been resolved where the assessment marking page would not show carriage returns in student answers.
AX-9577 - An issue has been resolved where clients were still able to see and access E-Learning after these settings had been disabled in their account. After deactivating, E-Learning and Online Assessments should no longer appear in the clients UI. Note that this will not yet affect the API.
AX-9646 - An issue has been resolved with the Assessment Auditing page where selecting units would not correctly update the matrix.
AX-9652 - An issue has been resolved with downloading resources in the New Learner Portal.
AX-9678 - An issue has been resolved with saving the time component of the date available dates for announcements.
AX-9679 - An issue has been resolved on the Assessment Management page when searching while tasks are still being loaded.
AX-9713 - An issue has been resolved in the New Learner Portal, which sometimes caused course dates in the same month, but different years to omit the year from the date displayed.
AX-9720 - An issue has been resolved where existing discounts that have been applied to a booking could no longer be updated.
AX-9740 - An issue has been resolved using the User Auto Identifier in combination with the Moodle Integration, Auto Generate User and Tentative Class enrolments. The User Auto Identifier will now be used when the enrolment changes from Tentative to In-Progress.
AX-9750 - An issue has been resolved in the saved report API where the report results function was attempting to convert the Date Descriptor field value to a date.
March 11th 2020
Featured
AX-9631 - We now support the new Cloud Authentication & Authorisation (CAA) solution for connecting with the USI. Clients will be able to generate a software ID (SSID) and then authorise aXcelerate to make calls to the USI API on their company's behalf. The connection must be done via the ATO's Relationship Authorisation Manager (RAM). See our help guide for more info.
Improvements
AX-5612 - The AVETMISS Validation tool no longer uses Qualification Recognition Identifier for the USI validation check. Instead, it will now validate each enrollee of any Qualification which has the VET Flag ticked (unless they have an exception).
AX-8458 - We have added a new parameter, autoGrantCT, to support the automatic granting of credit transfers (CT) when enrolling students via the API. If using this parameter, the system will automatically set the unit outcome to CT for students where it detects a pre-existing competency. This will also prevent the student from being enrolled into any linked units or E-Learning for that subject. Subjects that carry an expiry date, such as units in CPR, will not have competencies automatically granted.
AX-9054 - We fixed an issue where automated tasks were running for in-house quotation workshop instances. The instances are not finalised and so no automated tasks will run for them.
AX-9502 - The performance of the Agent Commissions report has been improved and there is a new filter for Commission Type that will greatly improve the speed of the report.
AX-9522 - The Download function for contact notes will now order these based on the note date (with the most recent notes first). This is to match the ordering of contact notes on the contact page.
AX-9538 - In the new learner portal, when viewing the training links for resources, users can now see which standard assessments, if any, the resource or any of its versions are linked to.
AX-9564 - Enrolment duration fields are now available in templates based on the dates set in the enrolment. There are three options; number of months, number of weeks and a breakdown in years, months and days accurate to the day.
AX-9565 - We have updated one category in the trainer competencies. To better align with ASQA guidelines, the "Train with supervision" category has been renamed to "Train or assess with supervision".
AX-9570 - Class Enrollee related Workshops will now output in date order on Templates.
AX-9599 - An issue has been resolved with Client Users logging into the new Learner Portal.
AX-9603 - As part of our ongoing security improvements, we have locked down custom SMTP email settings to use one of the most common SMTP ports: 25, 465 and 587. Clients must choose one of these ports when setting up their email. Most email providers will support at least one if not all of them.
AX-9604 - The new Learner Portal now allows multiple files to be uploaded in a single submission for Standard Assessments.
AX-9638 - Contact Source is now available as grouping or chart category in the contacts report, the workshop bookings reports and the class enrolments reports
AX-9667 - Resource links added to course outlines and assessment outlines pointed at the old learner portal will convert to the new link style in the New Learner Portal
Bug Fixes
AX-9178 - An issue has been resolved with automatically applying CT (where applicable) for Accredited Workshop enrolments
AX-9476 - An issue has been resolved with JavaScript validation that sometimes occurs when saving a legacy follow-up marketing task.
AX-9504 - An issue has been resolved where the RAPT report validation output was not correctly grouping Course and Resource Fee errors into their respective enrolments. We have also updated the display message to better convey that the error messages are grouped to avoid redundant output.
AX-9530 - An issue has been resolved where sometimes the outcome selector background was not changing correctly when automatically selecting competencies while enrolling a student into a class.
AX-9551 - An issue has been resolved with updating the case of workshop names.
AX-9568 - An issue has been resolved with the Withdrawn - Not Started status triggering date validation for future-dated not started units.
AX-9683 - An issue has been resolved which sometimes resulted in the Login Form being displayed immediately after login in the New Learner Portal
AX-9708 - An issue has been resolved with the legacy eWay managed payment integration where payments were not going through if the contact had an ampersand (&) in their address details.
February 26th 2020
Featured
AX-9299 - Big news for clients using our workflow feature. We have added workshop booking events! These events will fire upon workshop booking creation and workshop booking status change.
Improvements
AX-7000 - The UI of the public workshop booking confirmation page has been updated. If multiple students are booked simultaneously, each contact will be displayed in the booking confirmation summary.
AX-7978 - We have improved permission checking on the Online Assessment Management and Online Assessment Enrolment pages.
AX-8460 - Users using the trainer matrix feature can now append units to existing evidence from the Unit Evidence tab. Note that if the evidence is in an Approved or Archived status, there will be warning recommending the user to set the evidence back to a review status. This is only a warning. No automatic change of status will occur.
AX-8626 - The 'Assessments' view of the class matrix page will now show the status of the assessment enrolment in each cell.
AX-8797 - Assessor information is now available in the "Online Assessments" reports.
AX-9160 - Workshop venue search has been improved and optimised for clients with large volumes of data in their account.
AX-9170 - The Assessment Mapping page has been improved so that Assessment Types will now be displayed without being wrapped.
AX-9237 - The validation for the initial amount required for EzyPay payment plans has been improved so that this will now prevent amounts being entered that are lower than the minimum course value.
AX-9242 - For clients using the Agent Commission field in templates, this will now append a percentage sign (%).
AX-9313 - It is the responsibility of all clients to track their learner numbers, which you can do from the Settings > Account Statistics tab. As a reminder, an email with the month's learner numbers is sent out every month and is recorded against the contact with the same email address as set as the training administrator in your system settings. Now, if a contact does not exist with this email address, one will be created by the system so as to always record this note.
AX-9359 - An update on the set all page will now allow for manually-entered unit costs to persist when changing the unit status to another value that also incurs the cost. Previously this would automatically be recalculated according to the applicable finance model.
AX-9373 - Performance improvements have been implemented for both the Assessment Management and Assessment Mapping pages, which will resolve loading times for clients with larger volumes of Assessments.
AX-9417 - An improvement has been made to the styling for the reset password page on smaller mobile devices.
AX-9425 - We have made some improvements to the workflow engine to increase its reliability, especially when performing actions based on report row events. We have also improved troubleshooting email errors by including in the workflow history more information one which contacts failed to be emailed and why.
AX-9426 - The finance menu has been cleaned up so that the options are most consistent across clients with different integrations.
AX-9427 - The New Learner Portal will now display section descriptions/overviews as steps if the section description has been set.
AX-9477 - The domain filter on the Search Workshops page will now display domains in alphabetical order.
AX-9499 - A flag is now available as a field in the report builder for users that are inaccessible in Canvas via the integration.
AX-9531 - Minor updates have been made to the New Learner Portal to better support smaller mobile devices.
AX-9554 - In the new Learner Portal, unit details that contain HTML will now be displayed correctly.
AX-9562 - The link to the Create USI website in the New Learner Portal has been updated.
Bug Fixes
AX-9353 - An issue has been resolved where inactive qualifications were appearing in the Update Qualifications page.
AX-9370 - An issue has been resolved with displaying Online Assessments results in the new Learner Portal for multiple choice questions.
AX-9385 - An issue has been resolved where the Online Assessments dashboard widget would only display the first 10 results.
AX-9430 - An issue has been resolved where cancelled Online Assessment enrolments were being displayed as "In Progress" rather than "Cancelled".
AX-9439 - An issue has been resolved with creating multi-session workshops where the dates were not in order.
AX-9474 - An issue has been resolved where completed eLearning content would be classified as To Do in the New Learner Portal.
AX-9478 - An issue was fixed in Moodle where usernames were created without a full stop.
AX-9508 - An issue has been resolved in the New Learner Portal with the filters for Modules and units when a course had units outside the modules.
AX-9511 - An issue has been resolved that was preventing Modules / Units of Study in the New Learner Portal from displaying status correctly.
AX-9525 - An issue has been resolved where the Assessment Marking Overview screen would not show max attempts that had been updated at the enrolment level.
AX-9536 - An issue has been resolved when going back to the Old Learner Portal and resuming an Online Assessment that was in progress from the New Learner Portal.
AX-9553 - An issue has been resolved with checking files uploaded from the Old Learner Portal.
AX-9559 - An issue has been resolved where the create USI function was not correctly reporting the error back to the user, but instead replying with a generic "USI creation failed" message.
AX-9583 - An issue has been resolved that prevented workshops launched from the calendar in the New Learner Portal from loading correctly.
AX-9614 - An issue has been resolved in the DebitSuccess integration where the displayed amount for a course would not take up-front payments into account when calculated.
AX-9649 - An issue has been resolved with loading the eLearning view under certain situations in the New Learner Portal.
February 12th 2020
Featured
AX-9088 - We have now upgraded the USI integration to use version 3.0 of their API. This comes with a few changes that clients should be aware of:
- The USI service now supports gender X
- Country of Study as a required USI create field has been removed
- There is no longer a minimum age restriction in the validation
- The create code now supports "preferred" names. If this field is set in aXcelerate it will be sent as the preferred first name when creating a USI.
- There is now more validation around "Birth City" if it is within Australia. The service will check that the value is a valid Australian city.
This change is a first step before the AUSKey will be decommissioned later in the year and we are working closely with the USI Office in preparation for this.
AX-9265 - By popular demand from our ideas forum, users can now specify both a minimum and maximum number of unit enrolments in elective streams under a qualification's package rules.
Improvements
AX-8575 - It is now easier to change the Invoiced contact for a public workshop booking if the person requesting the booking is not the usual person who the invoice would be addressed to.
AX-8754 - The "Trainer" field in the Bulk Update Workshops tool has been renamed to "Primary Trainer" to better reflect its functionality. This change will also be reflected in workshop logs when updating the primary trainer for a workshop.
AX-8807 - Invoice templates can now include a related Receipt Number fields when using the "Invoice Payments Related Multi Row Fields" group
AX-8973 - An improvement has been made to the Assessment Management page so that mappings will only display the qualifications that exist in the qualifications area (previously this would show all qualifications from training.gov.au in which the mapped units appear)
AX-9004 - Course details have been added to the Survey Results page for Pre and Post-Training Surveys.
AX-9212 - ASQA Standards Clause 1.11 has been updated to match https://www.asqa.gov.au/standards
AX-9229 - There are some new fields available in the Unit Enrolments - Warehoused report relating to Online Assessments.
AX-9241 - For clients using the bulk import feature to link Moodle users, results over 1,000 un-linked students will now be processed automatically.
AX-9264 - We have improved the workshop move feature so that when moving a workshop booking in an accredited workshop into a different workshop of the exact same type, the system will transfer the online assessment enrolments where possible.
AX-9266 - The course owner's contactID has been added to the /course/enrolments API endpoint.
AX-9275 - Templates for public workshops where students are listed on the template will now be able to contain invoice information relating to each booking if using the "id=studentEnrolment" multi-row attribute.
AX-9294 - Qualifications and Workshop Types now have a field for Online Booking Confirmation Template. This allows a specific template to be used for Online Bookings made into each Qualification and Workshop Type. The selected template will be sent to students when bookings are made via the WordPress plugin or directly via the API.
The subject line of the email will be the name of the selected template. If no template is selected, the appropriate booking confirmation template set in the Default System Templates area will be used as it is currently.
AX-9300 - Warnings on the Enrolment Status page have been improved to detect past dates on non-commenced unit enrolments.
AX-9304 - We've tightened security around file uploads. Please read this help article for more information: https://axcelerate.zendesk.com/hc/en-gb/articles/360001351276
AX-9318 - We have updated the length of postcode, city and state fields in both organisation and contact addresses for consistency and to avoid data truncation with invoicing.
AX-9326 - TCSI rate limiting has been built into the service so that if a client hits their rate limit, the system will automatically wait a few seconds and try again.
AX-9364 - Withdrawn units will not be considered when validating package rules against a student's enrolment.
AX-9389 - For RAPT reporting, the system will report a "Y" under award issued if the enrolment has an award issue date. Previously, the system would only report a "Y" if a full qualification certificate was issued from aXcelerate. It will continue to report an "N" if the award issued was only an SOA.
Bug Fixes
AX-9201 - An issue has been resolved for EzyPay plans where the initial amount was set to full payment.
AX-9206 - An issue has been resolved on the class page for clients with a large number of related workshops per unit.
AX-9249 - An issue has been resolved for clients with the Hubspot integration with displaying contact profiles where the given name/surname fields in Hubspot are blank.
AX-9396 - An issue has been resolved with the exclude unverified USIs option for generating AVETMISS reports.
AX-9399 - An issue has been resolved which would sometimes not display related activities when viewing a course in the new Learner Portal.
AX-9404 - An issue has been resolved where HTML code would be rendered when viewing a unit with Unit Details set in the new Learner Portal.
January 29th 2020
Featured
AX-7916 - We have improved our automatic generation of student users feature. Previously, this feature was either on or off. Now, clients can control whether users are generated based whether the student enrols in a class, workshop, e-learning and/or online assessment. This setting will be found on the Additional options system setting tab. A default learner role must also be defined.
AX-9042 - For clients with the new learner portal enabled, users can now access it from the User menu in aXcelerate Admin. Please contact us for more information on this feature.
AX-9134 - For clients with the new learner portal enabled, Announcements can now be added/viewed from the class/workshop pages. Please contact us for more information on this feature.
AX-9165 - We have added a few new features for all clients using discounts. Each discount can now have a total cap. If you add a value to this field, the discount will stop working when the total usage of this discount equates to a combined savings equal to this cap amount.
Another feature is the email domain restriction. If used, the discount can only be applied by a student whose email address matching the domain.
Improvements
AX-5759 - QLD enrolments now support the per nominal hour tuition fee as per User Choice requirements. Note that this will be rounded to the nearest dollar (where partial amounts are calculated) in AVETMISS reports to align with data collection requirements.
AX-8301 - Email templates with manual fields has been improved so you no longer need to click the "Save" button before you click "Email" to save the content of the manual entry fields. It now does this in one step automatically.
AX-8457 - Workflow users will now have the ability to create an initially paused automated task.
AX-8469 - The API will now return "503: Service Unavailable" if attempting to run a warehoused report while the cache is offline. Queueing a report will still work.
AX-8823 - We have improved the enrol API so that if any email notifications fail, for any reason, the rest of the enrolment will continue and a system note will be added to the contact who failed to get the notification.
AX-8894 - There is a new feature for clients using Moodle, external or SCORM e-learning activities. At the e-learning course level you can now set access start and end offsets. These values when set, will determine the number of days to offset the e-learning access start and end dates of students enrolled into the e-learning via a linked class or workshop.
AX-8989 - AVETMISS reporting for Skills TAS has been updated to coincide with the changes outlined in this document.
AX-9048 - In line with Victoria's most recent 2020 AVETMISS reporting requirements update, all CT and RCC unit enrolments will be reported with a blank Client Tuition Fee.
AX-9112 - The timeout for deploying SCORM Packages has been increased to 10 mins (to support larger packages)
AX-9114 - Additional spacing has been removed from the salutation when sending out a plain text email from the Mailouts tab of a workshop.
AX-9124 - aXcelerate's Xero integration has been updated to work with OAuth2, as per changes implemented by Xero.
AX-9144 - The deprecated page to finalise (lock) all finance details in the system will now require the Finance - Master permission. This page, which can be found by going to Finance Management > Finalise, used to require the Finance - Delete permission.
AX-9159 - The warehoused Contact Notes report is currently restricted to notes in the last month for performance reasons. To download a contact's note summary, there is now a Dowload button on the contact page (within the Notes section).
AX-9163 - There is now a checkbox when confirming a tentative class enrolment for clients with the option to automatically generate learners on enrolment; deselecting this allows you to confirm the enrolment without generating a user for the student.
AX-9166 - An 'Add Schedule' button has been added to the top of the page when viewing a Contract to make it easier to add new Schedules to a Contract when many Schedules exist.
AX-9192 - A bulk refresh button has been added to the TCSI error page. This is important as some errors in TCSI may involve data that is not directly linked to an enrolment. For example, a missing delivery location street address will cause errors for enrolments in units of study. This feature will allow clients to fix the delivery location and then bulk refresh all affected enrolments.
AX-9194 - To make error resolution easier, viewing TCSI enrolment errors on a student's enrolment status page will now list all unit of study errors individually with the unit of study code, rather than grouping similar errors.
AX-9221 - The list of domains that appears in workshops, system users and domain management are now displayed in alphabetical order.
AX-9225 - An issue has been resolved for Victorian clients submitting training files for VSR. For students with only one name, the VSR report requires that name to be repeated in both the first and last name fields.
AX-9235 - We have updated the VSR Training Activity File upload CSV file to have the 8th column. This column will be the VSR loginName recorded against your system settings. This was requested by VSR for audit purposes.
AX-9295 - For WA clients, when updating unit competencies in bulk for a student, the system will now automatically put a cost of $0 for a unit when selecting "W-N", "SUP" or "NAS" outcomes.
Bug Fixes
AX-7569 - An issue has been resolved with special characters appearing in the Finance CSV export for a contact.
AX-9087 - A permission issue has been resolved with bulk enrolling into Online Assessments with Assessment Engine and no eLearning options.
AX-9107 - An issue has been resolved that was preventing Users (with the permissions) from deleting SCORM Enrolments on the Enrolment View/Update page.
AX-9154 - An issue has been resolved for clients with more than 50 assessment types.
AX-9171 - An issue has been resolved where users running an AVETMISS report and choosing as their validation type "aXcelerate and upload to NCVER", would not get the option of uploading their NAT file set to NCVER if there were no aXcelerate validation errors.
AX-9173 - An issue has been resolved in the certificate template editor with using system terminology (i.e. for the units table) that contains brackets.
AX-9205 - An issue has been resolved where the workflow send template actions were not correctly defaulting to the workflow system user's email address where the 'From' parameter was left blank.
AX-9218 - An issue has been resolved where sometimes uploading AVETMISS files to NCVER would fail with the error: Error reading zip file: only DEFLATED entries can have EXT descriptor.
AX-9228 - An issue has been resolved where the Assessment Marking page would display answers as incorrect in the case of a QTI question that was changed from single choice to multiple choice.
AX-9284 - An issue has been resolved with saving Merge Documents in Safari where no note code has been assigned.
AX-9319 - A performance issue has been resolved on the Assessment Plan page for clients that have large amounts of Online Assessment tasks.
January 15th 2020
Featured
AX-9196 - Clients with VSL funding can now access the TCSI integration feature in aXcelerate.
Improvements
AX-8264 - A new custom fields data type "URL" is has been added. This will provide basic validation of a URL and the ability to quickly open the link in a new tab.
AX-8484 - TCSI now supports refresh in bulk
AX-8507 - Gender will now be output in AVETMISS reports as "X" when set to other and "@" when set to blank for training activity commencing/being completed after 2019.
AX-8744 - Users will no longer be able to delete system generated notes. The system always prevented editing these notes, but now it will also prevent their deletion.
AX-8862 - We have done some cleanup in the backend of our code to do with e-learning enrolments to more consistently render access start and end dates blank for clients that have this option enabled. This should not affect current functionality.
AX-9073 - For clients using VSL, updating certain Unit of Study values at the Qualification or Class level - such as Unit of Study code or census date - will cause any linked enrolments to be marked as updated. This is to better facilitate TCSI and reporting on those enrolments that will need updating.
AX-9103 - The Contact Update page and Web & Other Integrations tab (in System Settings) now have a "sticky" Submit/Save button to avoid excessive scrolling.
AX-9110 - Users can now delete course groups from the Group Workshops page. We have also improved permission checking around workshop groups. Users must have the desired workshop instance permission to perform actions on workshop groups. For example, to delete a course group, a user must have the "Workshop Instance - Delete" permission.
AX-9161 - Our TCSI integration UI now supports bulk linking for clients to link existing data in TCSI with records in aXcelerate.
AX-9199 - The label for AVETMISS reporting format for VIC has been updated from 8.0 to 8.0 (2018-19) so that it is consistent with the rest of the format labels for this state.
Bug Fixes
AX-8957 - An issue has been resolved where the system was not correctly passing the optional flags and checks to the NCVER API when validating a recordset.
AX-9064 - An issue has been resolved where issuing a certificate for specific units of competency across multiple enrolments was not available.
AX-9089 - aXcelerate will report for TCSI records missing. At the current time, this cannot be fixed in aXcelerate. Records that have been linked from TCSI but then deleted will need to be fixed in the TCSI portal.