Being able to see other recipients when sending an invoice

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Holly Clifford

• 31 May 2024 23:45

When sending an invoice out of the system, it would be ideal if there was an option to enable recipients to see the other recipients.  As some organisations require invoices to be sent to multiple email addresses, and want record that they have been sent correctly. 

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  Bekky Sommer

  • 02 June 2024 22:02

  I agree, anywhere within the system that you can send an email from I believe you should be able to see all recipients that it has been sent to. This also helps compliance against certain contracts as well.

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  Matthew Bremner

  • 03 June 2024 02:47

  100% agree, I would love to see this implemented across all templates.

  For example, confirmation emails:

  Some organisations book participants on their behalf. When we send the confirmation email to the participant, we also send a copy to the organisation's contact. Sometimes, they forward the confirmation email to the participant as they can't see that we've sent them the email.

  This then creates problems as our confirmation email has a link to the learner portal, so if the participant uses the confirmation email that was sent from the client and not directly from us, the learner portal link won't work (as the link has been broken).

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