Pausing or placing workflows into 'maintenance mode'

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Jake Rudge

• 01 November 2023 06:53

When performing certain tasks within axcelerate, for instance, bulk enrolling a group booking, it would be great to have the facility to have the option of pausing a workflow for a set period of time or indefinitely to prevent an admin from forgetting to turn a workflow back on after they have completed the task they were doing.

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  Rod Staines

  • 01 November 2023 22:13

  Good morning Jacob and Pip,

  We already have a 'pause' feature for Workflow. See the following help guide:

  https://support.axcelerate.com.au/hc/en-gb/articles/360000414915-Workflow-Automation#817623619

  When creating workflow automations, you can also create the action as 'Initially Paused'. We don't however have a 'pause for period of time' ability.

  I hope this helps.

  

   

   

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  Pip Austin

  • 01 November 2023 21:50

  I would like this too.

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  Pip Austin

  • 27 November 2023 23:00

  I liked the sound of being able to set a pause timeframe, as Jacob suggested to prevent an issue with someone forgetting to turn it back on. Just pausing it all together doesn't help with that.

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  Jake Rudge

  • 27 November 2023 23:04

  Thanks Pip, that was the primary request of the functionality I would like to see added

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  Rod Staines

  • 28 November 2023 01:41

  Okay, thank you for the clarification. We will continue to monitor this post.

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