General feedback workflow

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Stuart Johnston

• 14 December 2022 07:29

Hi

Would be great if the date the student submitted feedback via the learner portal function could be displayed in the interface for the general workflow screen (pictured).  

Currently, it only displays 'due date' so you have to click into the 'update' screen to find out when the student submitted the comment.

3

• Official comment

  

  Charissa Holland

  • 21 December 2022 00:12
  • Edited

  Hi Stuart, thank you for your suggestion!

  The Learner Portal feedback feature is slightly limiting as it comes through Workflow as a generic User Task.

  What will be more powerful and relevant to use is our new Learner Help Requests feature, which allows real-time communication between students and Users.

  • Learner Help Requests

  A Dashboard widget called "New and Open Help Requests" will provide Users with much better visibility on

  Please contact Customer Success to have Learner Help Requests enabled for your account if you'd like .

  Hope this helps!

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