Show alternative email address on contact profile home page

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Stuart Johnston

• 16 February 2022 02:36

It'd be good for aXcelerate to display the "alternative email address' field on the contact profile home page under important information.

It would also be ideal for the 'alternative email address' field to be included in the duplicate contact records feature somehow - so if a student studies with us using personal email address, then returns and attempts to use work email address - system would recognise them as a possible duplicate.

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• Official comment

  

  Julian Tetsworth

  • 17 February 2022 22:56

  Hey Stuart,

  We’re actually making the change to the position of the alternate email address in our next release on the 23rd of February. 

  This is to help support copying templates to alternate emails. You can read more about the upcoming changes in our release notes.

  We don’t have any active plans to support duplicate detection based on alternate email, but we can investigate if other users show significant support for this improvement.

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