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Naomi Low

• 04 June 2021 05:34

Hello everyone,

I'd like to see when you log a ticket, that the 'My Activities' is based on your organization tickets rather than only seeing your own individual tickets. 

Hope you agree and vote for this :)

Naomi

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  Pip Austin

  • 13 June 2021 22:25

  When I go to 'my activities' there is an option to click on 'organisation requests'.

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  Permanently deleted user

  • 14 June 2021 22:25

  Good morning Pip,

  Out of interest, where do you see "Organisation requests"?

  This is what I see as a system administrator granted with every permission available:

  

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  Pip Austin

  • 14 June 2021 22:50

  Hi Tomos,

  This is what I see, I had no idea that this wasn't a universal thing for all users.

  

  Apologies but I am unsure how I got this, but it is great for me and my role in my organisation.

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  Permanently deleted user

  • 14 June 2021 22:53

  No need to apologise, Pip. You made us aware that this functionality is already there, so thank you 🙂

  Will give it a few days to see if someone from aXc comments, if not, I may submit a support ticket to find out how to achieve this.

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  Rod Staines

  • 15 June 2021 01:52

  Hi Tomos,

  Check again. I have changed a setting for you.

  Cheers,
  Rod.

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  Permanently deleted user

  • 15 June 2021 02:27

  Thanks for that, Rod. Perfect.

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