Deleting lines in invoices already paid

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Jo Glover

• 04 October 2016 01:43

Invoices that have been fully paid but not 'finalised' can still have lines added to them, but if the line was added in error then it can not be deleted. You have to create a credit note & apply that credit note, but then the invoice total still includes the price of the mistaken line.

It would be great if there was an option to remove a line if it was added in error. 

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  Jade Steffensen

  • 04 October 2016 05:37

  Hi Jo, with the new invoicing enhancements/user interface (which I can see you have enabled in your account), line items can be edited or deleted by unapplying the payment first. If you require any further assistance or clarification, please contact aXcelerate support and we will be happy to assist.

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