Invoicing an In-house workshop - participant numbers

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Anthony Cottee

• 19 May 2015 03:45

When generating an Invoice for an "In-house Workshop". The description and calculation works off the "Expected Participants" not the "Actual Participants" number? Unless of course the actual participants is greater than the expected. Can this always be changed to a figure that the administrator can enter.
You're encouraged to set up group booking prices as a minimum and then a per person cost over the minimum yet when it comes to using the invoicing feature you use an expected 'mythical' number? Rather confusing?!?!

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  Kate Penney

  • 02 July 2015 12:40

  Hi Anthony,
  We have the same issue and have to change the date of the course to a future date, adjust the expected number to the actual then change the date back. Not ideal but it gets the job done.

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  Pip Austin

  • 04 April 2017 06:00

  Agreed, I do not feel the expected number should take priority over the actual as it doesn't flow with public workshops.

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  Lindsay Smith

  • 25 October 2017 01:14

  I agree , the invoicing should work off the actual numbers or the expected number should be able to be modified downwards if required.  I am required to enter this expected number when creating the workshop and if this is over estimated, it cannot be edited and the invoice then have to be modified manually to reflect the actual numbers.   Painful.  

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