Contact Notes visible in learner portal similar to Admin view please

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Lynda Ritchie

• 07 August 2025 04:23

We would like our learners to be able to view in the Learner portal all communications and email templates that have been sent to them over the period of their qualification. Like a one-stop-shop view so they do not have to trawl through their emails looking for emails.

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  Anthony Lang

  • 07 August 2025 07:03

  This would be a great feature

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  Pip Austin

  • 07 August 2025 21:56

  Communications like emails and agreements sent to the student would be good but we wouldn't want to see contact notes visible to students.

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  Lynda Ritchie

  • 07 August 2025 23:45

  Yes, you're right @Pip Austin communications like emails, email templates and agreements sent to students only. To clarify I was meaning in a similar format to the contact notes in the Admin portal listed in date order.

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  Florian Staerk

  • 12 August 2025 22:53

  I agree, not all contact notes should be visible to students. However I suggest that each contact note may receive a flag (e.g. tick box selectable) if the respective contact note should be visible in the learner portal.

  Visibility of the contact note ideally would include the visibility of any attachments to the note.

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  Mereki White

  • 18 August 2025 08:21

  I agree. Perhaps certain notification types or manual note types are included in the portal by default, with a very clear naming convention eg; (visible in portal)

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