Partners are organisations that provide training on behalf of a Parent Organisation. This help article is for Partner Users who are delivering training in the system.
Many of the actions in the system such as creating courses and managing enrolments will be the same as administrator users, however the courses that Partners will have access to will be restricted to courses they have been given permission to deliver.
Click the help icon at the top of the page to view help related to the page you are viewing.
Tip: When your Parent Organisation creates your user account, you will be provided with a Username and password to log into the system. If you need to have changes made to your Partner Profile, please contact your Parent Organisation.
Note: Terminology used in your account may vary from the terms used in the Support Center.
View Partner Profile
The Partner Profile will show all information related to your Partner Organisation. This includes the courses you are able to deliver, certificate fees for each of your courses, trainers who are able to deliver your courses and other Users in your organisation.
- Click on your Avatar icon in the top-right corner of the screen
- Click View Partner Profile
Tip: Your profile will also show you the number of certificates issued for the month as well as the certificate fees owed. Click View Partner Fees to view more details about your certificate fees.
Update your Partner Contact Profile
You can view your contact profile and update your personal details by clicking on your Avatar Icon in the top-right corner of the screen.
- Click on your Avatar icon in the top-right corner of the screen
- Click View Contact Profile
- Click the Update tab
- Update your personal information as required
- Click Submit
Partner Workshop Management
Your organisation is approved to create and deliver any Workshops that have been assigned to your Partner Profile. The Certificate Fee associated with each course will also be listed on your profile. The list of Trainers you will be able to assign to deliver Workshops can be viewed from your Partner Profile. The Trainers must also be competent to train any courses that you assign them to deliver.
Courses
Tip: Please refer to our Workshop Management article for further information on how to view add and update workshop details.
Partner Workshop Enrolment Management
After a workshop has been created you can add student enrolments and edit student enrolment details. Once the workshop has been delivered, your Parent Organisation will issue certificates to the students on your behalf. You will then be periodically invoiced based on the certificate fees owed.
Courses
Tip: Please refer to our Workshop Enrolments article for further information on how to view add and update workshop enrolments.
Partner Class Management
Your organisation is approved to create and deliver any Qualifications that have been assigned to your Partner Profile. The Certificate Fee associated with each course will also be listed on your profile. The list of Trainers you will be able to assign to deliver Classes can be viewed from your Partner Profile. The Trainers must also be competent to train any courses that you assign them to deliver.
Courses
Tip: Please refer to our Class Management article for further information on how to view, add and update classes.
Partner Class Enrolment Management
After a workshop has been created you can add student enrolments and edit student enrolment details. Once the student enrolment is marked as complete, your Parent Organisation will issue certificates to the students on your behalf. You will then be periodically invoiced based on the certificate fees owed.
Courses
Tip: Please refer to our Class Enrolments article for further information on how to view add and update class enrolments.
Download Workshop Certificates
Once a certificate has been issued to a student in the system, you will be able to view and download the certificate by viewing the student enrolment.
Courses
- View a Workshop Enrolment
- Click on the Certificate Icon next to the student's enrolment status
- Click the Magnifying Glass icon
- Download the Certificate
Download Partner Resources
Resources allow you to view files that have been shared with you. Click the file you wish to view and it will be downloaded to your device.
Resources
Tip: Please refer to our Resources Library help article for further information on resources.