HEIC files in file upload assessment type
AnsweredIs HEIC available in online assessment uploads?
Is it listed in the supported file types list on this site, but on the assessment file upload page, it is not a listed file type.
If possible, I believe this would be an important type to use with more and more students completing assessments on iPads.
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Hi Mark,
HEIC/F files are definitely problematic. I can view them on my desktop through use of an extension, but I believe that is not a paid for extension, not free. Other users I do direct to an online HEIC to JPG converter.
I hear what you're saying that they are not native, so that does complicate thing. Unlucky for us, Apple marches to the beat of their own drum.
As per my original post, my intention was for usability for users of Apple devices, but I understand this is not as straight forward as it seems. While it would be great if it's something you are still able to investigate, I recognise at this time that it's an Apple limitation (not aXcelerate) and we may need to direct our students how to change the file format when taking photos on iPhones/iPads.
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Hi Tom
Based on our research, we agree - they are quite problematic. There isn't really a consensus view of how to support these filetypes. However, we believe we may have found a workable solution.
Before we can implement a transcoder to convert these files to a more common image format, we need to complete a few platform improvements that, whilst being on our roadmap, are not scheduled to commence for a while.
We'll keep you updated as things progress.
Thanks
Mark
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