Ezypay updates
I'd like to request a few updates to the ezypay subscription model. All of these requests are based on the subscription happening outside of the Online Enrolment Form.
1. The current process requires the RTO to send the students details to Ezypay and then we can add the students preferred payment method (we can add the payment method manually or send the student a link to do so themselves). This should be a one step process rather than a two step process. The students details should be provided to Ezypay when they provide their payment details and accept the terms of the agreement. This would greatly streamline the process.
2. When sending a template to a student. The template should include information about the duration of the payment plan. It should also be able to pull the details of the course that relates to the invoice. This would be
3. When a student subscribes to a payment plan we need to get a notification of that event. Currently, we can run a Client Details Warehoused report but this report is useless for identifying recently added subscriptions as it lists every student who has ever subscribed to a payment plan.
4. When subscribing to a payment plan. Students should be given the choice of what day the recurring payments are debited from their account to reduce the number of bounced payments. Most students want their account debited on payday.
5. After a student enters their payment method/details, the subscription then needs to be manually activated. Rather than manually activated, the subscription should be automatically activated. Given that it currently needs to be manually activated, this is more reason why we need instant notification of the even taking place (refer to item 3)
We have only just started trying to use ezypay but have found it very difficult to implement. We might have more suggestions as students start making payments.
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