USI Verification Failed information

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Adrian Date

• 15 September 2020 23:32

It would be useful if more information could be given to students about why their USI hasn't verified. We get more information such as Date of Birth required etc but all that students get is

USI Verification Failed. Could not verify USI. 

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• Official comment

  

  Kaycie Bradley

  • 16 September 2020 01:05

  Hi Adrian, 

  Thank you for your suggestion! 

  I believe this is actually already a feature in aXcelerate. I'm going to raise a support ticket with your Customer Success Manager to run you through this one. 

  We'll be in touch shortly! 

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