SMS Templates
Featured CompletedJust like email templates, it would great if SMS templates could be created.
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Official comment
Hi All,
This was released as part of the October 25th Release.
For further information check out our Release Notes.
Thanks,
JackComment actions -
Hi aXc Team, just curious if this one can please be looked into?
It was raised 8 months ago and the need is still HIGH. I can see 20 people have voted YES for this. If you can please let us know that this is something that can be further explored? COVID-19 for example was a time for lots of communication, and remains to be with on/off lockdowns - our ability to simply bulk text of pre-made SMS templates would be fabulous for time saving and consistency. Thank you, Amber
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For anyone who is interested we created templates in the aXcelerate templates section that we use for our Workflow SMSs. That allows you to use dynamic fields such as [Workshop Start Date] and [Workshop Start Time].
The main thing to make sure of is that you look at the source of the template to make sure it doesn't have any HTML that would show weirdly on the SMS.
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We have the SMS integration with an Email to SMS provider, but are finding the SMS functionality in aXcelerate is inadequate - mainly because:
A) there is no ability to set up Templates in aX for SMS;
and
B) there is no inbound SMS capability.Is there any update or ETA on the SMS template feature at least?
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