Merge contacts that have eLearning attached

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Nicole Yabsley

• 03 July 2019 23:56

We have contacts that are duplicates and are enrolled in an eLearning course. When we try to merge the contacts we get this message below. Can you please fix this so that we can merge any users that are duplicates?

 "More than one contact selected has been provisioned in our online assessment engine. To maintain access, these contacts cannot be merged."

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  Calvin Young

  • 04 July 2019 02:55

  If this is related to the aXcelerate online assessment feature I would support this idea. Not being able to merge a contact would definitely prevent us from upgrading to turbo and using the aXcelerate online assessment feature.

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