LE/ES Survey Email Header

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Kim Walsh

• 18 January 2018 02:11

I used the LE/ES Survey function in aXcelerate which I found great.  One downfall is that you cannot change the email subject heading.  It currently reads “LE/ES Survey” and this means nothing to our learners/employers.  Can this be looked into?

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  Mia Pacey

  • 04 February 2018 22:38

  I agree, this is the entire reason we cannot use the LE/ES Survey function through Axcelerate. 
  A massive oversight when this was created. 

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  Michael Ryan

  • 05 February 2018 00:27

  Hi Kim,

  Thanks for pointing this out. The subject of an email is very easy to change. Making it customisable each time is a little more difficult. 

  What would you propose should be subject headings for each survey mailout? The subject line must be generic for all aXcelerate users but terminology can be used, e.g.

  "Please complete the Learner Engagement Survey from [Training Organisation Name]"

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  Kim Walsh

  • 05 February 2018 02:35

  Hi, Yes your suggestion would make a lot more sense to students.

  There are 2 survey attached to this - 1) Learner 2)Employer. 

  Can the header be different for each survey?  e.g. if its the Employer Survey chosen, can it read "Please complete the Employer Engagement Survey from [RTO name]"

  If no, then it wold have to read something  like "Please complete a survey from [RTO name]"

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  Michael Ryan

  • 05 February 2018 04:07

  Yes the subject line will be different for each survey

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  Kim Walsh

  • 05 February 2018 21:46

  Then it would be excellent if this can be changed to something like discussed...  Many thanks.

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  Michael Ryan

  • 12 February 2018 04:51

  Hi Kim, Mia

  Just letting you know that this change will be in the next aXcelerate production release scheduled for the 21st February. 

  Thank you to both of you for your input.

   

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