Change Contact Source Default choice " SOURCE NOT REQUIRED"

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Rezi Verma

• 04 February 2016 01:39

Hello,
Is there a way to change the default option of the field "contact source" to SOURCE not Entered ..... or to our default choice. When we run the report for contact source, it gives us the wrong indication as SOURCE NOT REQUIRED....... where as the reason was SOURCE NOT ENTERED.
Thanks

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  Michael Ryan

  • 04 February 2016 07:04

  Hi Rezi,
  'SOURCE NOT REQUIRED' is intended for contacts that you would not consider a client or someone within your target market, e.g. An Employee. It's the default option for all aXcelerate users so we are not able to simply change it to 'SOURCE NOT ENTERED' as this has a different meeting.
  It would be possible to add a new system setting for you to be able to choose a default option but this is currently not on our plan. It would be great to hear if aXcelerate users support this idea. If this were the case then this feature has a much better chance of making our development plan.

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