Send single SMS
CompletedIt would be great to be able to send a single SMS to a contact through their file. We have customers that request contact by SMS but currently you can only send SMS to an intake or a workshop.
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Official comment
Hi All,
Thank you for your patience, today we have released this suggestion into aXcelerate.
Please review our release notes for more details.
https://axcelerate.zendesk.com/hc/en-gb/articles/360000794276-Release-Notes-27th-February-2019
Thank you again for your suggestion and support.
Kind regards,
Rod.
Comment actions -
Hi All, I agree that this would be a very useful addition to aXcelerate, and based on the response by the community will likely be added to our development plan in the future, following one of our scheduled reviews of the ideas forum suggestions. As always, the more votes that come in, the more likely that this feature will be implemented.
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I have requested a custom development quote for this as it looks like it will not be in the normal development plan anytime soon. I am happy to contribute to the cost of this feature as it is something we will definitely use... would anyone else like to contribute towards the cost? Please email me if you are interested and we can work something out - mark@asset.edu.au
Here are the details:
Task Description: Add "Quick Message" action to Contact Actions, with the ability to send an SMS or an Email. Note: there will be no formatting options for the message.
Scope of Work:
- A new link on the Contact Actions menu: "Quick Message"
- A dialogue box for entering the message - it will display how many chars have been entered.
- It will only show the SMS option if the Contact record has a mobile number and SMS global details are entered
- A system note to be added to the contact record (with the message text) when sent.
The fee for this custom development work is $1390 including GST. -
Hi All,
As there is a number of supporters for this Idea I have featured the post in the hope we can add the idea into aXcelerate for early this year.
I have also just closed comments on a very similar issue:
https://axcelerate.zendesk.com/hc/en-gb/community/posts/202798144-Send-Ad-Hoc-SMS-to-ContactsI will continue to monitor this post.
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