Make the link to this forum more clearly visible

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Mark Costello

• 14 March 2015 08:21

The small 'browse' link to this forum discretely placed the support page suggests that aXcelerate does not actually want us to provide feedback - the continuous improvement of aXcelerate's functionality is of critical importance to all of aXcelerate's clients. There should be a prominent link to this forum in the support centre so that more people are aware and can contribute.

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• Official comment

  

  Jade Steffensen

  • 16 March 2015 23:50

  Hi Mark,

  Thanks for your feedback. We have increased the text size of the "browse" link as an interim solution, however we are planning to add a more prominent button/link to allow direct access to the community area. If a client suggested feature from this forum is implemented, we will be updating the relevant post to notify users. Our first official review of client suggestions occurred last week, so keep an eye out for several enhancements in the release notes and on these forums in the coming weeks and months.

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  Mark Costello

  • 14 March 2015 08:44

  Additional request re this forum and the release notes - provide some periodic advice confirming the origin of new/updated features. ie. was the new feature created because it was requested via this forum, as a custom development for a particular customer or because aXcelerate decided they wanted to add the feature.

  This will let us know the value of our feedback - no point continuing to spend time providing feedback if it does not lead to change.

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