USI Exempt code INTOFF - Onboarding

Hello,

We are experiencing issues where overseas students, who are exempt from reporting a USI and therefore have INTOFF recorded in the USI field and are unable to complete their onboarding. This occurs because the USI field remains set as mandatory on the onboarding form, despite the exemption already being correctly applied in their contact profile.

The workaround provided was to create a separate onboarding form without the mandatory USI field. Unfortunately, this is not a viable solution, as it creates compliance risks and significantly increases administrative workload when following up with students who are required to provide a USI but may not do so.

Suggested improvement:
It would be extremely beneficial if admins had the ability to override the USI requirement or, even better, if aXcelerate could automatically recognise when, the USI field is recorded as INTOFF and the student is marked as exempt, as well as an OSPC is recorded, then this allows the student to proceed with onboarding and commence training without being blocked.

This would ensure compliance is maintained while preventing unnecessary administrative work and improving the student experience.