Contract Reconciliation bug fixes and updates
AnsweredWe're trying to use the contract reconciliation tool but there are a few bits that appear to be missing in my opinion. These little bugs/omission seem to make the feature impossible to use accurately:
- We're able to set one contract schedule for an entire enrolment or apply set it individually to each subject or a mix of both. This is a good feature however, the finance details of the enrolment will only ever display one contract. For example, if half of the subjects are recorded as schedule X, and the other half of subjects are recorded under schedule Y, the enrolment finance details will only show and report on a claim of 50% of the value of the enrolment. This also causes an issue when you're using class enrolment reports to determine the revenue value of a particular enrolment/s or intakes. The finance details of the enrolment need to be able to show multiple schedules. I believe this must be a bug.
- When you use the contract reconciliation tool to issue an invoice to the department and then mark it as paid, the paid amount isn't recorded against the finance details of the enrolment. This also makes the reports incorrect. I've previously logged this as a bug but i'm not sure if there's been any progress on it as yet. I believe this is also a bug
- It's unclear what the Dates field in the contract reconciliation tool refer to. They seem to apply to neither the start date or the end date of the subject. To be useful for the contract reconciliation I believe they need to specifically relate to the end date of a subject as this aligns with our payment conditions.
- We receive a different funding amount based on a few variables such as contract period, course, delivery location and concession status. We use schedules to record these varying amounts. At present, we are nearing 100 different schedules for just one of our contracts due to all of these variances. To make the contract reconciliation easier we need two things. 1. The contract reconciliation needs to allow us to view records from multiple schedules under the one contract simultaneously and 2. We need the ability to create one invoice that contains line items from multiple schedules. The contract reconciliation tool at present only allows you to create one invoice per schedule. This means that we have to create approximately 100 invoices each month to reconcile payments from the department.
I've posted this in comments to other posts in the ideas forum, I've also spoken to numerous people from axcelerate about these issues but i'm posting again to consolidate all of these points and make sure they're not missed or forgotten.
-
FYI, please see response against https://axcelerate.zendesk.com/hc/en-gb/community/posts/206836427-Contract-Reconciliation-Report-Additional-functionality?page=1 for points 2 and 4.
Post is closed for comments.
Comments
1 comment