Inactive Organisations

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Helen Arnold

• 24 February 2017 00:25

Is it possible to have the ability to make an organisation inactive? We have duplicate organisations that we are unable to delete because they have enrolment records linked to the organisation, even though we have linked the contacts to the new organisation. Currently our work around is to note (do not use) against the organisation however there has to be a better way to manage this.  

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• Official comment

  

  Rod Staines

  • 27 June 2019 07:11

  Hi Helen,

  The development has been completed and is currently in our staging environment, set to be released into our live environment on the evening of Wednesday, July 3.

  You can review Wednesday's release notes here: https://axcelerate.zendesk.com/hc/en-gb/articles/360001016375-Release-Notes-3-July-2019

  Kind regards,
  Rod.

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  Jared O'Brien

  • 24 February 2017 01:05

  Hi Helen, we've had similar problems and found that merging them resolves this.

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  Helen Arnold

  • 24 February 2017 01:33

  Thanks Jared, I didn't even realise you could merge them! Knew there must have been an easier way.

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