HEIF/HEVC File Types not Supported

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Dev Gurung

• 13 December 2024 03:01

HEIF and HEVC images are not supported. New iPhones and Apple devices use the auto high-efficiency format, which is not supported in Accelerate.

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  Patrick

  • 13 December 2024 04:50

  Good Afternoon Dev,

  Thank you for your idea, we're always open to including support for more file extensions, however, support of some extensions are not native to all our supported browsers.

  These file types are unfortunately only natively supported by Safari on Apple products at this time.

  We've got a minor improvement task to introduce support for these, before we can implement a transcoder to convert these files to a more common image format, we need to complete a few platform improvements that, whilst being on our roadmap, are not scheduled to commence for a while.

  I recommend keeping an eye on our release notes for any future updates.

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